Associate IT Systems Engineer job opportunity at Qualco Group.

Home Jobs In Greece Tag: Job Associate IT Systems Engineer position at Qualco Group


Date2025-08-29T12:11:25.921Z bot
Qualco Group Associate IT Systems Engineer
Experience: Highly Experienced
Pattern: Full-time
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loacation Athens, Greece
loacation Athens....Greece

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation. Successful candidates will provide onsite and remote support to customers with critical response time requirements for their business technology systems. They will work independently and as members of a team to fulfill service requests. This is a customer-facing role and requires excellent prioritization, responsiveness and customer service, along with excellent communication skills. The role also involves working in shifts to ensure coverage and timely support. Responsibilities Diagnose and resolve technical hardware and software issues; Direct unresolved issues to the next level of support personnel; Participate in the implementation and support of IT infrastructure; Perform maintenance and system upgrades; Monitor performance and ensure system availability and reliability; Monitor backup and redundancy strategies; Prepare technical reports, problem reports, and status reports, and assist with documentation; Administer virtualization systems, Microsoft servers and applications, and Microsoft Networking Services; Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy. Two (2) years of hands-on IT engineering experience; University degree in Computer Science or a related field; Ability to work with cross-functional teams; Strong analytical and problem-solving skills; Excellent written and verbal communication skills in English.   Technical Competencies Experience with ticketing systems; Familiar with Identity Management and Federation Services, MFA; Knowledge of NAS / SAN concepts and protocols (SMB/CIFS, NFS, iSCSI); Experience with the following technologies: VMware virtualization, Microsoft Servers and applications, Office 365; Familiar with virtualization platforms such as VMware and with backup solutions including Veeam; Knowledge of networking concepts such as VLans, Subnetting; and Familiar with Microsoft server products and applications, Active Directory, Group Policy, LDAP, DNS, DHCP, SCCM, Exchange, SQL.

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