AI Team Lead / AI Technical Manager job opportunity at Lucidya.

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Date2025-12-01T13:15:10.085Z bot
Lucidya AI Team Lead / AI Technical Manager
Experience: 5-years
Pattern: Full-time
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loacation Riyadh, Saudi Arabia
loacation Riyadh....Saudi Arabia

Lucidya is a leading AI company in the region, building intelligent solutions that power the next generation of customer experience. As we expand into a new AI-focused business line, we are searching for a visionary AI Team Lead / AI Technical Manager to spearhead the development of our next flagship product: a fully scalable AI Agent platform built from the ground up. This is a rare opportunity for a builder - someone who thrives in zero-to-one environments, loves ambiguity, and wants to create something meaningful that will shape the future of AI-driven customer service in the Middle East. Role Overview As the AI Team Lead / AI Technical Manager, you will drive the vision, architecture, and execution of our AI Agent initiatives while mentoring a talented team of engineers. You’ll play a pivotal role in shaping an entirely new line of business, working closely with senior leadership - including the CEO, CTO, and General Manager - to turn innovative concepts into scalable, revenue-generating AI solutions. If you enjoy starting from scratch, making sense of ambiguity, and turning ideas into high-impact products, this role is for you. What You’ll Do Own the Vision & Delivery Lead the design, development, and deployment of a brand-new AI Agent platform with a strong focus on customer service use cases. Build a product that can scale to multiple enterprise clients, meeting aggressive growth metrics (targeting ~$1M ARR by year-end). Lead & Grow a High-Performing AI Team Manage and mentor a team of AI/ML engineers (starting with 3 and growing). Establish strong engineering practices, structure workflows, and remove blockers to keep momentum high. Drive Strategy & Stakeholder Alignment Work directly with the GM of the business unit and the Head of AI to align on priorities and deliverables. Communicate complex AI concepts clearly to non-technical stakeholders and executive leadership. Push back when needed and influence decisions through data, clarity, and strategic thinking. Bring Order to Ambiguity Thrive in a fast-moving, fragmented early-stage environment by creating structure, processes, and reliable rhythms of execution. Help define how the team collaborates, plans, and delivers high-quality releases. What Success Looks Like Within your first 90-120 days, you will: Develop a clear scaling plan for our AI Agents. Deliver solutions that solve immediate business needs while laying a strong foundation for future expansion. Establish operating rhythms, processes, and collaboration models across engineering, product, and leadership. Gain a strong understanding of the local business environment and adapt effectively to regional culture. What We’re Looking For Non-Negotiables Outstanding communication skills - able to simplify complex concepts effortlessly. Proven ability to thrive in fast-paced, ambiguous environments. Calm under pressure, with a proactive, problem-solving mindset. Strong stakeholder management; confident guiding and influencing senior leaders. Hands-on experience building AI Agents and understanding their technical realities (strengths, pitfalls, constraints). Experience & Qualifications 5+ years in AI/ML engineering, with at least 2 years leading teams. Strong practical experience designing, training, deploying, and evaluating LLM-based systems. Expertise in Python and modern ML frameworks (TensorFlow, PyTorch). Familiarity with MLOps pipelines, LLM evaluation, and production AI systems. Experience with AWS, GCP, or similar cloud environments. SaaS experience (especially customer service AI) is highly preferred. Bachelor’s or Master’s degree in Computer Science, AI, ML, or related fields, though exceptional hands-on experience is more important. Soft Skills Exceptional leadership and mentoring capabilities. Strategic thinker with strong analytical and problem-solving skills. Comfortable providing clarity, direction, and momentum in uncertain environments. Excellent cross-functional collaboration skills.

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