People Operations Specialist job opportunity at Lucidya.

Home Jobs In Egypt Tag: Job People Operations Specialist position at Lucidya


Date2026-01-19T15:56:46.524Z bot
Lucidya People Operations Specialist
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeHigh School (S.S.C.E)
loacation Cairo, Egypt
loacation Cairo....Egypt

About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value. Why this role matters As our team at Lucidya in Egypt grows, our people need a seamless, supportive experience across every stage of the employee lifecycle. From onboarding to payroll, HR compliance to employee engagement, the People Operations Specialist ensures that our teams can focus on delivering exceptional customer experiences without being bogged down by administrative friction. In this role, you will be at the heart of our HR operations for our Egypt-based teams, combining precision and operational excellence with a genuine care for employee experience. You’ll make sure HR processes run smoothly, data is accurate, and employees feel supported, heard, and engaged. Your work will directly shape the culture, efficiency, and satisfaction of the team as Lucidya continues to scale. What You’ll Do Employment Lifecycle Administration Own the employee journey from hire to exit - managing offers, contracts, amendments, promotions, transfers, and exits Prepare employment-related letters and documentation that are compliant with Egyptian labor law Keep employee records accurate and up-to-date in HR systems Ensure smooth onboarding and offboarding, including timely system updates and documentation Maintain organizational structure and reporting lines in the HR system for clear visibility Act as a go-to point of contact for employees and managers on HR documentation and administrative queries Data, Systems, Time & Attendance, and Payroll Support Maintain accurate employee data in HR systems and ensure integrity through regular audits Prepare and verify payroll inputs, including allowances, variable payments, and deductions Assist employees and managers with system-related questions or corrections Reconcile discrepancies and ensure timely, accurate payroll processing Compliance & Policies Ensure all HR actions comply with Egyptian labor laws, internal policies, and employment regulations Keep up-to-date with labor law changes and advise on necessary updates to practices or documentation Support internal and external audits by providing accurate documentation and demonstrating compliance Handle sensitive employee information with discretion and integrity Employee Experience & Engagement Coordinate company events, team activities, and engagement initiatives Support HR leadership in initiatives that enhance employee satisfaction and workplace culture Assist with internal communications and people-related operational projects to keep employees informed and engaged Who You Are You’re detail-oriented and organized - nothing slips through the cracks, and you enjoy keeping systems and processes accurate You’re proactive - you anticipate needs before they arise and solve HR issues before they become problems You have a hands-on mindset and aren’t afraid to jump in to support the team, whether it’s payroll, compliance, or engagement initiatives You’re collaborative - you work well across teams and enjoy being a trusted partner to employees and managers alike You have experience managing HR operations, employee records, payroll inputs, and HRIS systems, ideally in tech or fast-growing companies (startups) You know Egyptian labor law and HR compliance requirements, and you can apply them practically to everyday operations You’re tech-savvy - comfortable using HRIS, document management systems, Microsoft Office / Google Workspace, and learning new platforms You communicate clearly and professionally in both Arabic and English, making HR guidance accessible and understandable You care about employee experience - you help create a supportive, engaging, and efficient workplace What the hiring process will look like Screening call with TA Technical interview with our Egypt HRBP Offer

Other Ai Matches

Backend Team Lead Applicants are expected to have a solid experience in handling Job related tasks
Software Engineer - Backend (Mid-Level, Remote) Applicants are expected to have a solid experience in handling Remote) related tasks
Project / Delivery Manager - AI Agents Applicants are expected to have a solid experience in handling Job related tasks
Software Engineer - Backend (Saudi Only) Applicants are expected to have a solid experience in handling Job related tasks
Director of Customer Experience Applicants are expected to have a solid experience in handling Job related tasks
AI Engineer (Saudi Only) Applicants are expected to have a solid experience in handling Job related tasks
AI Engineer (mid-level/senior) Applicants are expected to have a solid experience in handling Job related tasks
AI Engineer (mid-level/senior) Applicants are expected to have a solid experience in handling Job related tasks
Entry-Level Software Engineer (Internship, Fresh Graduate) Applicants are expected to have a solid experience in handling Fresh Graduate) related tasks
Account Executive - Enterprise Applicants are expected to have a solid experience in handling Job related tasks
Software Engineer - Backend (Saudi Only) Applicants are expected to have a solid experience in handling Job related tasks
Project Manager Applicants are expected to have a solid experience in handling Job related tasks
Enterprise Governance, Risk & Compliance (GRC) Manager Applicants are expected to have a solid experience in handling Risk & Compliance (GRC) Manager related tasks
Voice AI Engineer (Mid/Senior) Applicants are expected to have a solid experience in handling Job related tasks
Software Quality Assurance Engineer - AI Agents Applicants are expected to have a solid experience in handling Job related tasks
Voice AI Engineer (Mid/Senior) Applicants are expected to have a solid experience in handling Job related tasks
Client Delivery Specialist (Project Based) Applicants are expected to have a solid experience in handling Job related tasks
Software Engineer - Backend (Mid-Level, Remote) Applicants are expected to have a solid experience in handling Remote) related tasks
Voice AI Engineer (Mid/Senior) Applicants are expected to have a solid experience in handling Job related tasks
Solutions Consultant Applicants are expected to have a solid experience in handling Job related tasks
Data Protection & Privacy Officer Applicants are expected to have a solid experience in handling Job related tasks
Head of Inside Sales Applicants are expected to have a solid experience in handling Job related tasks
Voice AI Engineer (Mid/Senior) Applicants are expected to have a solid experience in handling Job related tasks