Food & Beverage Assistant - Admin job opportunity at Millennium Hotel and Resorts UK.

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Date2026-01-20T09:10:02.111Z bot
Millennium Hotel and Resorts UK Food & Beverage Assistant - Admin
Experience: General
Pattern: Full-time
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loacation London, United Kingdom
loacation London....United Kingdom

The Chelsea Harbour Hotel is seeking an experienced  Food & Beverage Assistant - Admin  to assist and participate in the maintaining of the high and smooth standards of service according to hotel standards and guest requirements in a friendly, courteous and efficient manner in order to achieve maximum guest satisfaction and increased guest loyalty. Key Responsibilities (not limited to) Administration & Coordination Provide administrative support to the F&B management team, prepare and maintain departmental reports. Support the coordination of F&B meetings, training sessions, and team communications. Update menus & print menus as needed by team Reservation & Email Management Manage incoming F&B reservations via email, including restaurant bookings, private dining, group requests, and event-related meal orders. Respond to guest and client enquiries promptly and professionally, providing accurate information on menus, availability, and pricing. Record and track all reservations using relevant systems, ensuring accuracy and avoiding overbooking. Liaise with Kitchen & operations teams to communicate guest requirements (dietary needs, special occasions, setup requests, etc.). Follow up on enquiries to maximise conversion into confirmed bookings and support revenue growth. Maintain a high standard of written communication that reflects the hotel’s brand and guest care values. Arrange for taking Pre payment Via payment links where needed. Guest Experience & Operations Support Support F&B leadership with guest-focused initiatives, promotions, and special events. Provide operational support when required, including hosting for the restaurant and bar. Assist the wider F&B team during busy periods to ensure smooth service delivery. Key Skills & Attributes Strong organisational and administrative skills with excellent attention to detail. Proficient in MS Office (Excel, Word, Outlook) and hospitality systems such as OpenTable and Micros. Good understanding of food and beverage operations and guest service standards. Excellent written and verbal communication skills. Ability to handle sensitive guest and business information confidentially. Proactive, flexible, and able to prioritise workload effectively. Qualifications & Experience Previous experience in hospitality, particularly within Food & Beverage operations. Experience with reservations systems, guest communication, and F&B service. Key Information Salary: £25000 pa ++  service charge Address: SW10 0XG Working hours: 40 hrs Weekly Benefits We offer a benefits package including: Social Events, Wellbeing and Team Activities Training and development Pension Salary Sacrifice Scheme Career development and salary reviews Interest-free Season Ticket Loan Scheme 1 Volunteer Days per year (fully paid and in addition to your annual leave) Complimentary meals prepared for you by our chefs Length of Service related holiday scheme My Millennium discount perks Discount on Accommodation worldwide and 50% Food and Beverage Outlets Life Assurance Recommend a Friend Scheme #CHHCaterer

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