Concierge Agent-KOS job opportunity at Mitsis Group.

Home Jobs In Greece Tag: Job Concierge Agent-KOS position at Mitsis Group


Date2025-11-14T14:15:33.964Z bot
Mitsis Group Concierge Agent-KOS
Experience: Highly Experienced
Pattern: Full-time
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degreeDiploma
loacation Kos, Greece
loacation Kos....Greece

Pioneering for the past 45 years, Mitsis Group is the largest privately-owned hotel chain in Greece, guided by its customer-centric philosophy , family care , and authentic Greek identity . With 24 hotels, 8,000 rooms, and over 5,000 employees across 9 destinations in Greece—specifically in Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Santorini, and Halkidiki—the Group offers a rich blend of hospitality with exceptional services, unique locations, impeccable facilities, refined gastronomy, and a wide range of options and experiences for its guests. Through a family-oriented and enjoyable work environment , we transform every visitor into an honorary guest, creating unforgettable memories of a lifetime! Mitsis Group is offering new job opportunities at its hotels in Kos:   Concierge Agent-KOS Location: KOS Employment Type: Contract Ref: HO/ COK Position Scope To ensure that we, along with our network of partners, provide efficient, prompt, and professional services that meet and exceed our guests’ expectations.   Key Responsibilities Operates the Mitsis Concierge platform. Understands customer’s needs and provides personalized solutions regarding activities, facilities and services provided by the hotel. Acts as the point of reference for guests who need assistance or information and attend to the wishes and requirements. Collaborates with reception staff to meet guests' needs. Optimizes revenue through sales of concierge services. Qualifications Degree or Certificate in Hospitality and/or related field (preferred). Hospitality experience anticipating the needs of hotel guests is needed. Previous experience in a similar role is preferable. Excellent knowledge of Microsoft Office programs (Word, Excel, PowerPoint etc.). Business fluency in spoken and written English (proficiency diploma required). Knowledge of an additional language would be an asset. Skills Sales and business-oriented with exceptional organizational skills and attention to detail. Customer service-oriented with impeccable communication skills and a willingness to go the extra mile. Ability to build strong working relationships and have an approachable and professional manner. Strong initiative and proactiveness in a team environment.

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