Walk - in Drive - Customer Care Executive - 12 Dec - Vikhroli job opportunity at Rentokil Initial.

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Date2025-12-10T05:31:42.553Z bot
Rentokil Initial Walk - in Drive - Customer Care Executive - 12 Dec - Vikhroli
Experience: 1-years
Pattern: Full-time
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degreeMBA
loacation Mumbai, India
loacation Mumbai....India

We are pleased to announce a  walk-in interview  for the role of Customer Care Executive (Call centre)- Vikhroli at  Rentokil PCI , a leading organization committed to delivering excellence. This is a great opportunity to join a dynamic team and grow your career in a  fast-paced, technology-driven environment . Walk-in Interview Details: Date:  12th Dec 2025 Time:  11:00 AM to 4:00 PM Venue:  Rentokil PCI , 301, 3rd Floor, L D Building, Mehra Industrial Estate, L. B. S. Marg, Vikhroli West, Mumbai, Maharashtra 400079 Contact : Prachi Kadam - 8655711372 Shared CV on Email :  prachiv.kadam@rentokil-pci.com Role - Executive/Senior Executive – Customer Care Noted: Applicants must be comfortable with a third-party payroll. Salary: 20,000 - 22,000 per month (gross) Good communication skills are preferred. Seeking immediate joiners. Experience: 0 to 1 year (Graduate freshers from the 2024 or 2025 batch are welcome to apply). About the Role: The Customer Care Executive/Senior Executive is responsible for contact management to strengthen the customer relationship which is the key to retention.  The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.  Job Responsibilities: Must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. Pass the customer request to the concerned branch via Telephone/Email/ CCC Module - iCABS Would be accountable for accomplishing any Assignment/Task as instructed by the Functional Reporting Authority Would be responsible for the closure of caller requests. Needs to coordinate with the branches till a proper resolution is arrived. Needs to achieve monthly sales collection targets Key Result Areas: Needs to achieve monthly sales collection targets ( >1.5 lakhs per month) Ensure to maintain CRM quality standards in each customer communication. Adhere to the benchmark & SOP prescribed in the training. To Provide accurate information to all callers & resolve queries raised during the calls Competencies (Skills essential to the role): Attentiveness. Excellent telephone skills Clear communication skills  Ability to use positive language. Time management skills and Good Typing speed Good interpersonal skills and ability to work with internal & external team Data Analysis Requirements Educational Qualification / Other Requirement: Any graduate fresher can apply for this role Certifications in data entry will be an added advantage Educational Qualification / Other Requirement: Graduation  Liking for Telesales Role Type / Key working relationships: Individual Contributor Internal team External stakeholders

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