Business Development Manager: Retail job opportunity at Old Mutual.



DatePosted 26 Days Ago bot
Old Mutual Business Development Manager: Retail
Experience: 8-years
Pattern: full-time
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degreeAssociate
loacation Windhoek, Namibia
loacation Windhoek....Namibia

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Minimum Requirements. • A relevant Honours Degree with 6 to 8 years financial and or investment experience with at least 3 years at supervisory/management level; • Corporate/Business relationship management experience l; • Asset management experience will be beneficial; • Retail experience will be beneficial; • Excellent communication and presentation skills; • Strong technical skills; • Excellent networking skills; • Computer literacy; • Highly motivated and self-starter; • Well organized and dynamic; • Ability to work independently. • Strong understanding of retail adviser business models and client segmentation • Experience working with Portfolio Managers, Product, Marketing and Operations in a solution-driven environment. • Demonstrated experience in retail investment distribution, adviser engagement, or private wealth platforms. • Experience in developing or positioning bespoke investment or portfolio solutions for advisers or clients. (Beneficial) • Advanced communication, presentation and stakeholder influence skills. • High level of commercial judgement and strategic thinking capability. • Ability to operate independently at senior management interaction level. Job Specification. • Ensuring that all internal systems and work processes works effectively. • Accountable for the direction and management of marketing, sales and promotion of the organization’s products and services in designated market segments. • Working with responsible business units to develop business plans and strategies to attain sales and profit objectives. • Directing market research, product planning and advertising functions to accomplish organization objectives. • Drive and effect education and training, presentations and proposals related to core business. • Responsible for the monthly reporting and reconciliation process. • Working closely with the responsible department in ensuring FIA compliance; and • Handling customer queries and attends to all escalations. • Strategic ownership of OMIGNAM’s retail distribution platform. • Development and execution of retail asset growth strategy. • Strategic adviser relationship management and segmentation. • Portfolio led adviser engagement and education. • Retail brand positioning and thought leadership. • Strategic reporting and growth insight. • Market intelligence and product feedback. • Governance-aligned distribution discipline. • Strategic collaboration across business units. • Protection and growth of OMIGNAM’s retail franchise value. Responsible for driving the development of new business opportunities / initiatives either for existing business units or in the process of setting up new business units. Responsibilities Business Development Participate in formulating the strategy and identifying, evaluating, and structuring key transactions to ensure continued financial health and maximum value creation through the entire product life cycle. Transactions may involve alliances, collaborations, mergers and acquisitions, in- and out-licensing initiatives, and other activities.  Customer Needs Clarification Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify medium- to long-term customer needs, and develop and agree to a specification of customer requirements. Customer Relationship Development / Prospecting Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues. Customer Relationship Management (CRM) Data Ensure that an internal function and/or a cross-functional customer account team maintains high-quality customer information; monitor and review information quality to ensure that it is fit for purpose. Provide user input to the development or improvement of the CRM system to ensure that it meets immediate and longer-term business needs. Sales Opportunities Creation Develop a personal network of senior managers within the business sector and represent the organization at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation. Sell Customer Propositions Lead a cross-functional internal team (e.g., technical, commercial, and legal) to configure a complex tailored or bespoke product-and-services solution and associated contractual terms that meet the customer's mid- to long-term needs at a national/key operating-unit level. Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met at an acceptable level of profitability and cash flow, or, alternately, review and authorize complex sales proposals from team members that deviate from standard terms, escalating issues to senior management where appropriate. Customer Relationship Management / Account Management Develop and implement a relationship management plan for strategic, complex existing accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues. Manage key client and customer relationships, often through account teams, to ensure their ongoing satisfaction and loyalty. Operational Compliance Ensure that business activities within area of responsibility comply with relevant external regulatory and/or voluntary codes and with internal policies and procedures to minimize business risk and to protect the reputation of the organization. Personal Capability Building Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team and beyond in the function. Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media. Skills Building Trust, Client Management, Client Needs Assessments, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Customer Value Proposition Development, Direct Selling, Identifying Sales Opportunities, Sales Closing Techniques, Sales Data Management, Sales Software, Strengthening Customer Relationships Competencies Action Oriented Builds Networks Business Insight Communicates Effectively Customer Focus Drives Results Ensures Accountability Instills Trust Education Honours Degree (Hons) Closing Date 17 February 2026 , 23:59 The Old Mutual Story!

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