Forensics Investigation and Physical Manager position at Absa.| Seychelles

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Absa Forensics Investigation and Physical Manager

Experience: Highly Experienced

Pattern: full-time

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Diploma

Capital City B..........Seychelles

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. My Career Development Portal : Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility. Job Summary To coordinate, plan & deliver day-to-day team tasks & activities in order to execute security services accurately & timeously in support of org. policy compliance through the execution of predefined objectives as per agreed SOPs. Job Description Forensic Investigations: Time split 40% Investigation Delivery & Case Management Lead and conduct investigations into fraud, criminal, unethical and security-related incidents by examining records, systems and documentation, interviewing relevant internal and external parties, and reporting clear, evidence-based findings to management. Prepare formal witness statements and comprehensive case files, and submit case papers to law enforcement agencies to support criminal prosecution, civil recovery or regulatory action. Represent the bank in court proceedings as required, providing testimony and expert evidence in support of investigations. Ensure all Significant Risk Events referred for investigation are appropriately classified, escalated and reported in line with Group policy and regulatory requirements. Ensure recovery actions are initiated at the earliest opportunity where losses are identified, and actively engage relevant business units to execute recovery actions recommended by Forensics. Governance, Standards & Oversight Embed and enforce Group Investigative Policies, Procedures, Standards and Guidelines for investigation management, including: Investigative procedures and protocols Law enforcement liaison Third-party investigative service procurement and management Driving consequence management and disciplinary referrals Provide oversight and quality assurance across all investigative activity through the application of risk assessment frameworks, peer review, remediation advice and feedback mechanisms. Ensure all case files and the central case management database are maintained to agreed operational, legal and evidentiary standards, including audit readiness and data retention requirements. Law Enforcement & External Engagement Act as the single point of contact for all legally binding and fiduciary requests for information received from law enforcement and other competent authorities, ensuring timely, accurate and controlled disclosure of bank records. Establish, maintain and strengthen working relationships with local law enforcement, prosecutorial bodies and intelligence agencies to enhance investigative outcomes and intelligence flow. Interact with industry counterparts and forensic networks to share intelligence, understand emerging threats and contribute to collective crime prevention initiatives, in line with information-sharing protocols. Disciplinary & Business Support Provide investigative support and expert input to disciplinary hearings, ensuring outcomes are evidence-based, procedurally fair and defensible. Support business functions during high-risk or sensitive matters, including staff misconduct, whistleblowing cases and third-party incidents. Capability, Tools & Intelligence Act as custodian of forensic investigative assets, tools and methodologies, ensuring they remain fit for purpose and aligned to evolving threat landscapes. Lead the development and delivery of forensic investigation training, awareness initiatives and capability-building programmes. Liaise with Group and regional forensic teams to collate, analyse and share intelligence, trends and lessons learned. Fraud Strategy & Preventive Input Support the Country Fraud Manager by providing investigative insights and trend analysis to inform the Country Fraud Control Strategy and Prevention Programme. Provide forensic and fraud-risk input into the New Product Approval process, ensuring inherent investigation, fraud and security risks are identified and mitigated upfront. Security: Time split 40% Security Risk Management & Assurance Lead and ensure all Security Risk Assessments (SRAs) are conducted timeously and to required professional standards across premises, hotels, residences and events, with clear tracking, follow-up and closure of remedial actions in line with SRA findings. Maintain oversight of the security risk register, ensuring risks are appropriately assessed, mitigated, escalated and reported in line with Group requirements. Ensure security risks are proactively identified and addressed through continuous monitoring, trend analysis and post-incident reviews. Security Operations & Incident Management In close consultation and engagement with the Security Operations Manager, provide end-to-end oversight of security incident management, ensuring all security incidents are accurately reported, investigated, documented and tracked to root cause, with corrective actions implemented. Lead consequence management for serious and/or violent crime incidents or disturbances impacting Absa’s people, premises or reputation, including coordination with law enforcement and crisis stakeholders. Support the Security Operations Manager in immediate response and rapid escalation security operations, ensuring appropriate decision-making, coordination and communication during critical incidents. Lead planning and execution of deliberate security operations across Absa Bank Seychelles, including high-risk events, election periods, executive visits and protection of high-risk personnel. Security Systems, Assets & Maintenance Own and support the Security Operations Manager to manage the security systems maintenance framework across the premises network, ensuring continuous functionality, timely fault resolution and lifecycle management of security equipment. Ensure security systems and physical controls remain compliant with Group standards, local regulations and emerging threat requirements . Training, Preparedness & Awareness Partner with the Country Head and Learning & Development to design, coordinate and deliver targeted security training, simulations and drills, including evacuation, crisis response and contingency planning. Drive a culture of security awareness and accountability across the business through education, exercises and clear escalation protocols. Ensure managers and relevant employees fully understand their responsibilities relating to physical access control, systems access, information security and incident escalation. Travel Security & Advisory Produce and maintain travel security advisories, including risk assessments, travel restrictions and mitigation guidance for employees and executives. Coordinate travel-related security support in high-risk or exceptional circumstances. Third-Party & Vendor Management Manage relationships with third-party security and maintenance service providers, including strategic outsourced services (e.g. guarding). Conduct regular SLA and KPI performance reviews, addressing service gaps, non-performance and contractual risks, and escalating issues where required. Governance, Stakeholder & Committee Leadership Establish and chair a Security Risk Management Committee, providing structured oversight of security incidents, SRAs, governance matters, service provider performance, equipment maintenance, risk reporting and significant security-related projects. As may be directed support the country head in leading the cross-functional engagement and coordination, including structured liaison models and SLAs with key stakeholders such as Crisis Leadership, Premises, IT, Sourcing, and Change management. Provide security input, assessment and commissioning oversight for premises projects and initiatives across the footprint, ensuring security requirements are embedded by design. External & Industry Engagement Engage with industry counterparts and security forums to enhance intelligence sharing, situational awareness and understanding of emerging threats and risks. Maintain effective liaison with law enforcement and relevant authorities in relation to security operations and preparedness. Financial & Resource Management Support business budget objectives through effective security cost management, optimisation of service models and identification of cost-saving initiatives without compromising risk posture. Risk and Control: Time split 20% Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Provide oversight of forensic investigations arising from Tip-offs Anonymous, ensuring outcomes are reviewed and reported to the Country Head and Head of ARO Forensic Investigations in line with Group requirements. Set, embed and monitor minimum investigation and physical security standards in accordance with the ARO Forensic Investigations and Physical Security Policies and Standards. Own and oversee actions arising from forensic investigations and security Risk & Control Assessments (RCAs), including the definition, monitoring and escalation of Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs). Ensure the timely production, quality assurance and delivery of monthly forensic and security management information (MI) to relevant governance forums. Represent the country at monthly, quarterly and ad-hoc Country, Group and banking-association risk management forums as required. Develop and execute an annual internal conformance testing plan to assess adherence to investigation and security policies, procedures and standards, and oversee remediation actions. Maintain and govern the Security Risk Register, including oversight of risk acceptance decisions where the business elects to retain risk, ensuring appropriate stakeholder approval and governance. Education Higher Diplomas: Services (Required)

Forensics Investigation and Physical Manager job opportunity at Absa.

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