Team Leader: Recoveries, Liabilities & Litigation job opportunity at Old Mutual.

Home Jobs In Namibia Tag: Liabilities & Litigation Team Leader: Recoveries, Liabilities & Litigation position at Old Mutual


DatePosted 19 Days Ago bot
Old Mutual Team Leader: Recoveries, Liabilities & Litigation
Experience: 6-years
Pattern: full-time
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Liabilities & Litigation

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degreeDiploma
loacation Windhoek, Namibia
loacation Windhoek....Namibia

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Minimum Requirements Namibian citizenship; NQF level 7 tertiary qualification: LLB degree; 5 - 6 years’ experience in a legal environment, with at least 3-4 years on supervisory level; Finance experience essential; Must be detail and quality orientated; Computer literacy and good numeric skills are essential; Excellent customer service and problem-solving skills; High energy levels and team player; Good time management skills and ability to work under pressure; Ability to work independently and take initiative; Excellent verbal and written communicator with a passion for customer service and relationship building; and Passionate about managing a team to achieve desired  financial and service targets. Job Specification Manage OMSIC’s liability motor, third-party approach and other Liability claims under various sections of insurance policies. Oversee OMSIC’s third-party recovery process. Manage and track claims services, including quality control, communication and delivery effectively. Identify, manage and minimise operational risks and claims leakage. Identify ways in which to reduce claims cost and improve service levels. Prepare periodic reports and presentations on claims and projects progress, indicating actual progress against agreed outcomes. Analyse claims data, including queries and complaints, to identify trends and propose solutions to management. Ensure compliance of claims/operation system and procedures. Provide legal and technical advice to the OMSIC Claims Team. Provide legal advice to stakeholders on an adhoc basis Ensures that general insurance claims are handled expeditiously and in a professional manner thereby meeting the customer expectations. Manages the claims function with a team of claims assessors and negotiators. Develops the claims policy, procedures, and practices. Evaluates risks with claims, coverage complexity, and those in excess of field approval limits. Provides counsel regarding claims evaluation and coverage. Responsibilities Fraud/Financial Crime Investigation Contribute to the investigation of cases of suspected fraud or financial crime by gathering, analyzing, and retaining information and physical evidence to support criminal investigation and/or legal action. Recommend further actions to the lead investigator. Fraud/Financial Crime Management Deliver fraud prevention reporting and analysis for a designated area of operations, using financial crime/fraud prevention systems to identify instances, patterns, and trends of suspicious activity, to enable the prevention of fraud and enable the initiation of loss mitigations and fraud investigations. Fraud/Financial Crime-Management Systems Development Review external research and analysis, and analyze customer or client transactions to identify fraud trends and emerging risks, and to support the development of fraud/financial crime prevention strategies, policies, procedures, and monitoring systems. Insurance Claims Administration Review and analyze complex insurance claims in line with the organization's standard claims procedures and customer service standards. Initiate investigations and engage independent loss adjusters and/or subject-matter experts where appropriate. Authorize claims within delegated authority and refer unresolved issues or disputes to line manager. Insurance Claims Evaluation Investigate the circumstances of claims and the nature and extent of clients' losses. Review and evaluate information gathered using own subject-matter expertise, and examine additional evidence provided by specialist investigators or subject-matter experts to determine the extent of liability. Negotiate settlement of insured losses in line with delegated authority. Leadership and Direction Explain the local action plan, to support team members in their understanding of what needs to be done, and how this relates to the broader business plan and the organization's strategy, mission, and vision; motivate people to achieve local business goals. Work Scheduling and Allocation Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines. Financial Policies, Guidelines, and Protocols Contribute to the development and delivery of financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practice. Organizational Capability Building Provide coaching to team members to develop their skills. Performance Management Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal. Regulatory and Compliance Management Investigate standard incidents using current regulatory and compliance processes, systems, and procedures, and take action to solve immediate compliance issues. Advise more senior colleagues on more complex problems. Solutions Analysis Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents. Skills Action Planning, Claims Management, Current State Assessment, Data Compilation, Data Controls, Executing Plans, Financial Auditing, Insurance Claims Investigations, Oral Communications, Policies & Procedures, Typology Competencies Business Insight Communicates Effectively Decision Quality Directs Work Ensures Accountability Financial Acumen Instills Trust Manages Complexity Education NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent Closing Date 24 February 2026 , 23:59 The Old Mutual Story!

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