Support Services Admin job opportunity at Rentokil Initial.



Date2026-01-21T16:11:15.483Z bot
Rentokil Initial Support Services Admin
Experience: 2-years
Pattern: Full-time
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeDiploma
loacation Lower Sackville, Canada
loacation Lower Sackvill..........Canada

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada. This role supports our commercial and residential customers while providing World Class customer service. They work directly with and support our Branch Managers, Technicians and other members of the Support Services team to ensure customer satisfaction is met in all areas. Setting up new contracts and jobs, providing client portal support, distributing invoices with supporting documentation and following up on any client questions and/or concerns as it relates to invoicing or account changes. They are the support for both our internal and external customers so it is imperative that they possess excellent customer service skills, are able to manage self, troubleshoot independently and maintain positive relationships. This is an on-site role based out of our office in Lower Sackville, NS. Responsibilities: ● Data entry of new contracts, job sales, and product sales into our CRM software ● Upload and file copies of contracts for new customers ● Customer account maintenance. Contact updates, changes to billing, PO’s, etc. ● Daily and consolidated month end invoicing ● Process and apply credit memos as required.   ● Ensure accuracy in our invoice process, ensuring all relevant data is correct   ● Upload invoices into customer 3rd party portals. ● Print, sort and mail daily invoice runs as required ● Ensure month-end procedures are followed and deadlines met.  ○ all invoicing must be completed by the last business day of the month ● Create reports in Excel to provide to customers with special requests monthly ● Verify accuracy of service work tickets and post in CRM ● Process credit cards in CRM as required ● Assisting to resolve customer disputes with the accounts receivable team ● Submit all vendor invoices for the branch into Coupa for payment processing ● Monitor weekly uncommitted reports with Branch Managers to ensure route and invoicing completion ● Compile production and sales commissions reports to review with Branch Managers ● Assist Sales Reps and the Operations team with looking up customer info in CRM. ● Track business and technician licenses for expiry/renewal ● Assemble logbooks (info binders) for customers as required ● Shipping/receiving ● Additional responsibilities as assigned Salary: $42,000-$45,500 per annum ● 2+ years of Admin experience in a fast-paced professional environment ● Demonstrated proficiency with Microsoft Word, Excel and Power-Point  ● Have knowledge of Google Suite. Ex. Google Docs, Drives, Gmail, Calendars ● Able to learn and use multiple computer systems ● Knowledge of Vendor Portals is an asset ● Excellent proof-reading abilities  ● Strong analytical skills and attention to detail ● Able to multitask in a fast-paced environment ● Prioritise work without direct supervision ● Strong communication (verbal and written) ● Able to exercise tact and diplomacy when dealing with others  ● Strong work ethic, punctual and maintain a professional demeanour

Other Ai Matches

Pest Control Technician Applicants are expected to have a solid experience in handling Job related tasks
Commercial Sédentaire H/F Applicants are expected to have a solid experience in handling Job related tasks
Hygiene Technician Applicants are expected to have a solid experience in handling Job related tasks
Trainee - Pest Control Technician Applicants are expected to have a solid experience in handling Job related tasks
Supervisor - Fort Applicants are expected to have a solid experience in handling Job related tasks
Branch Support - Bangalore - Bidadi Applicants are expected to have a solid experience in handling Job related tasks
Pest Control Technician Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager - Corporate Accounts - Mumbai (Goregaon) Applicants are expected to have a solid experience in handling Job related tasks
Branch Manager Applicants are expected to have a solid experience in handling Job related tasks
Customer Experience Representative Applicants are expected to have a solid experience in handling Job related tasks
Sr. Marketing Executive 채용(서울) 한국 Applicants are expected to have a solid experience in handling Job related tasks
JM Supervisor - Varanasi Applicants are expected to have a solid experience in handling Job related tasks
Pest Control Technician Applicants are expected to have a solid experience in handling Job related tasks
Customer Development Executive Surabaya HD Branch Applicants are expected to have a solid experience in handling Job related tasks
Billing Specialist Applicants are expected to have a solid experience in handling Job related tasks
Field Sales Executive - Vijayawada Applicants are expected to have a solid experience in handling Job related tasks
Sales Consultant - Trade Applicants are expected to have a solid experience in handling Job related tasks
Sales Associate Applicants are expected to have a solid experience in handling Job related tasks
Walk - in Drive - Customer Care Executive - 8 Dec - Vikhroli Applicants are expected to have a solid experience in handling Job related tasks
Pest Control Technician Applicants are expected to have a solid experience in handling Job related tasks
Hygiene Service Technician | Wellington Applicants are expected to have a solid experience in handling Job related tasks
COD 01/26 Prevencionista de Riesgos - Calama Applicants are expected to have a solid experience in handling Job related tasks
Customer Care Executive Applicants are expected to have a solid experience in handling Job related tasks