Client Service Analyst job opportunity at Deutsche Bank.

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DatePosted 18 Days Ago bot
Deutsche Bank Client Service Analyst
Experience: General
Pattern: full-time
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degreeMBA
loacation Mumbai Nirlon Knowledge Pk B1, India
loacation Mumbai Nirlon ..........India

Job Description: Job Title: Client Service Analyst  Location: Mumbai, India Role Description Candidate should have 05-6 Years of work experience in Trade Finance operations in branch front office role/back office. Operational Knowledge of all Trade products Addressing customer queries with regards to trade Liaising with regulator and compliance on specific trade queries. Preparing/Reviewing Process note/Key operating procedures for Trade related products. Support to Branches and processing team in handling day to day trade transaction.  Actively involved in various process/procedure revision, development, and implementation initiative with emphasis on operational risk management. Handling EDPMS & IDPMS related queries, tracking & closure. Prepare MIS Weekly/Monthly, Production sheet to monitor movement of key business indicators and facilitate information flow & decision making. Monitoring & controls keep a track of daily productivity of the team, also regular checks on adherence of the process notes and KOPs by the team and branches. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Handling EDPMS & IDPMS related queries, tracking & closure. Prepare MIS Weekly/Monthly, Production sheet to monitor movement of key business indicators and facilitate information flow & decision making. Monitoring & controls keep a track of daily productivity of the team, also regular checks on adherence of the process notes and KOPs by the team and branches. Keep updating team & branches on the changes in process. Excel skills and good communication skills Your skills and experience Regulatory and other risks to the line manager and functional leads as appropriate Building and managing relationships with the front office and other internal and/or external parties How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.html We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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