Resilience Support Specialist job opportunity at Control Risks.

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Date2025-12-15T14:27:58.976Z bot
Control Risks Resilience Support Specialist
Experience: 5-years
Pattern: Full-time
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loacation Washington, United States Of America
loacation Washington....United States Of America

Control Risks is seeking a dynamic and detail-oriented Resilience Support Specialist to join our embedded consulting team supporting a leading Fortune 50 technology client. This role is ideal for a proactive professional based on the East Coast who thrives in fast-paced environments and is ready to collaborate across global time zones. You’ll play a key role in strengthening operational resilience by supporting disaster recovery exercises, managing critical tasks, and ensuring seamless communication with client leadership. If you’re organized, tech-savvy, and passionate about delivering exceptional support, we want to hear from you. This role is looking for an employee to be based on the East Coast. It is not a cyber security role. This position is scheduled for an 18 month period. Work closely with the client’s resilience team to support disaster recovery exercises within the client’s data center environment. Take notes during major trainings and synthesize the information to be passed along to client leadership. Provide exceptional support to the resilience by managing tasks efficiently and prioritizing work schedules as needed. Communicate clearly and professionally, both in person and on camera, demonstrating excellent verbal and written skills. Utilize current technology tools and software to complete assignments and facilitate team collaboration. Maintain timely and accurate delivery of assignments, with a clear understanding of timeline deliverables. Demonstrate familiarity with ticketing applications to manage and resolve support requests. Apply knowledge of Excel and other Microsoft application products to support reporting and analysis functions. Leverage a data center background and audit skills, if available, as an added advantage in handling specialized tasks. 2-5 years of experience in security, GSOCs, Disaster Recovery, or Business Continuity environments. Energetic and enthusiastic approach to work Flexible availability for global working hours Creative thinker with strong organizational skills Proficient in using current technology tools and MS application products, including Excellent communication skills, both verbal and written Ability to speak clearly and confidently in person and on camera Strong task orientation with a commitment to timely delivery Familiarity with ticketing applications Data center experience and audit capabilities are a plus Located on the East Coast of the US Ability to prioritize workload and adapt to changing schedules
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