Client Success Junior Associate job opportunity at Intellect.

Home Jobs In Singapore Tag: Job Client Success Junior Associate position at Intellect


Date2026-01-20T08:42:28.028Z bot
Intellect Client Success Junior Associate
Experience: 2-years
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeAssociate
loacation Singapore, Singapore
loacation Singapore....Singapore

The Client Success Senior Associate plays a hands-on role in supporting client onboarding, engagement, and ongoing success. This role blends client-facing delivery (events, webinars, campaigns) with operational execution (event (ie. roadshow/webinar) management and coordination) to ensure clients are well-supported and derive value from our mental health solutions. You will work closely with Client Success Managers and cross-functional teams to deliver smooth implementations, engaging client touchpoints, and data-informed insights that improve client outcomes. Client Engagement, Events & Campaigns Develop and execute client engagement initiatives including launch events, roadshows, webinars, workshops, and re-engagement campaigns. Support or own the creation of campaign plans, materials, and timelines across pre-launch, launch, and post-launch phases for clients. Manage event logistics end-to-end (virtual and in-person), including coordination of with internal teams, materials, schedules, and on-the-day execution. Take a hands-on approach by attending and supporting live events, webinars, and roadshows where required. Act as a point of contact during events to address client queries and ensure a professional, seamless experience. Implementation & Client Support Support the implementation and onboarding of clients to ensure a smooth and timely rollout. Provide guidance and training to clients during implementation, in partnership with Client Success Managers. Act as a liaison between clients and internal teams to ensure alignment and clarity throughout implementation and engagement touchpoints. Support Client Success Managers during key client contact points, especially during launches and re-engagement phases. Client Success Operations, Metrics & Insights Develop an understanding of Client Success metrics, including engagement, utilisation, and adoption indicators. Support day-to-day CS operations, including reporting, data analysis, and project coordination. Monitor the success of events, campaigns, and implementation efforts by collecting feedback and performance data. Analyse data and feedback to provide actionable recommendations for improving future engagement strategies. Process Improvement & Cross-Functional Collaboration Collaborate with cross-functional teams (commercial, marketing, product, tech, operations, clinical) to support execution and continuous improvement. Contribute ideas to improve CS workflows, engagement processes, and client experience. Support ad-hoc projects as needed as the team and organisation continue to scale. What Success Looks Like in This Role Clients feel supported, confident, and engaged throughout implementation and key touchpoints. Engagement activities (events, webinars, campaigns) are well-run, on time, and aligned to client goals. Internal teams experience smooth coordination and clear communication. Clients consistently leave interactions feeling supported and delighted. Fresh graduates are welcome to apply.  1-2 years of experience in an operational, project coordination, or client servicing support role is an advantage. Experience in a startup or healthcare environment is a bonus. Highly organised with strong attention to detail and time management Proficient in using spreadsheets (Google Sheets, Excel); bonus if experienced in automation tools or internal CRM/dashboards. A team player who thrives in fast-paced, collaborative environments. Strong communicator who is proactive, solution-oriented, and responsive. Comfortable working with ambiguity and keen to learn across cross-functional domains

Other Ai Matches

Behavioral Health Coaches (Tanzania) Applicants are expected to have a solid experience in handling Job related tasks
L&D Facilitator / Corporate Trainer (Australia) (Freelance) Applicants are expected to have a solid experience in handling Job related tasks
Clinical Provider (Singapore) Applicants are expected to have a solid experience in handling Job related tasks
Network Recruiter (Contract) | Mandarin-speaking Applicants are expected to have a solid experience in handling Job related tasks
Holistic Finance(France) Applicants are expected to have a solid experience in handling Job related tasks
Clinical Provider (Monterrey) Applicants are expected to have a solid experience in handling Job related tasks
Clinical Psychologists (Zambia) Applicants are expected to have a solid experience in handling Job related tasks
Network Recruiter (America) Applicants are expected to have a solid experience in handling Job related tasks
Behavioral Health Coaches (Senegal) Applicants are expected to have a solid experience in handling Job related tasks
Clinical Provider (Seattle, WA) Applicants are expected to have a solid experience in handling WA) related tasks
Bilingual Network Recruiter (Thai/English) - Contract Role Applicants are expected to have a solid experience in handling Job related tasks
Onsite Counsellor (Selangor, Malaysia) Applicants are expected to have a solid experience in handling Malaysia) related tasks
Crisis Helpline Responder (Singapore) Applicants are expected to have a solid experience in handling Job related tasks
Behavioral Health Coach (Luxembourg) Applicants are expected to have a solid experience in handling Job related tasks
Clinical Provider (Abu Dhabi) Applicants are expected to have a solid experience in handling Job related tasks
Clinical Provider (Wellington, New Zealand) Applicants are expected to have a solid experience in handling New Zealand) related tasks
Behavioral Health Coaches (Botswana) Applicants are expected to have a solid experience in handling Job related tasks
Clinical Provider-Care(Poland) Applicants are expected to have a solid experience in handling Job related tasks
Behavioral Health Coaches (Cameroon) Applicants are expected to have a solid experience in handling Job related tasks
Behavioral Health Coach (Russia) Applicants are expected to have a solid experience in handling Job related tasks
Enterprise Growth Associate Applicants are expected to have a solid experience in handling Job related tasks
Full-Time Counselling Psychologist Applicants are expected to have a solid experience in handling Job related tasks
心理援助热线招聘(中国) Applicants are expected to have a solid experience in handling Job related tasks