Infrastructure & Network Analyst job opportunity at Control Risks.

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Date2026-01-28T14:54:47.470Z bot
Control Risks Infrastructure & Network Analyst
Experience: 8-years
Pattern: Full-time
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degreeAssociate
loacation New Delhi, India
loacation New Delhi....India

Develop, test, operate, monitor, manage, and support IT services using a collection of hardware, software, networks, data centres and cloud platforms. This role will bridge the infrastructure and network teams and will have responsibilities to identify and remediate day-to-day infrastructure & network issues as they arise; as well as working on projects to improve the delivery of key services and contributing to the overall architecture design. Wha You'll Do: Overall Resolving incidents as assigned from ITSM ticketing system (ServiceNow) within the prescribed SLA, ensuring prompt status updates are maintained. Make recommendations for changes when required and ensures the relevant testing and CAB entry has been carried out and approved. Resolves major incidents outside core working hours when on call. Escalates incidents and problems to the Service Delivery Manager when required and ensures a resolution is applied promptly. Participates in disaster recovery testing and rehearsals. Network Ad ministration of switch and firewall configuration. Resolving alerts from the monitoring systems for all network services and systems. Maintenance of development and testing network environments Identifying trends, logging the trend as a problem ticket and ensuring the problem record is updated in a timely basis. Regularly review capacity of the network and raise recommendations for dealing with issues before they impact the business. Aiding with the management of the internal and public DNS Support delivery of IT-related projects and provide input into the overall direction of the network and security and architecture. Recommend and execute modifications to the existing network design to improve efficiency, reliability, and performance. Infrastructure Administration of Azure AD, Azure Networking, Virtual Machines, PowerBI, Azure SQL and Azure Web Apps. Engaging directly with application development, application support and security teams as part of analysis and remediation of identified risks and issues Undertake timely security patching activities to ensure all infrastructure components remain free of vulnerabilities Coordination of penetration and vulnerability testing across company systems and networks Analyse, design, test, install, document, implement and support complex network solutions in cloud environments Demonstrate good judgment, identifying problems in advance and proposing solutions Possess and maintain a deep understanding of IaaS and PaaS services offered on cloud platforms and understand how to design and operate networks to support ease of use, self-service, automation, and reliability of service. Communication Communicate regularly with the Service Delivery managers and Service Delivery team members Ensure that the team documentation is maintained and updated regularly as required Provide input to the monthly IT Services report. Who You Are: Essential Minimum 5-8 years of experience in a technical support role including networking and infrastructure Extensive knowledge of network technologies (ports/protocols, access control, routing and firewalls) Proven support background with both on-prem servers and IAAS cloud platforms including Azure Infrastructure. Strong administration capabilities in Active Directory and Azure AD. Good working knowledge of Active Directory services, including reporting and auditing of Active Directory objects Knowledge of Cloud telephony, Azure communication services (ACS) and Session Border Controllers (SBC’s) Knowledge of penetration testing methodologies Knowledge of Intrusion detection/prevention systems (IDS/IPS/WAF) and vulnerability assessment tools Experience of investigating security issues/incidents Extensive LAN switch knowledge Experience in building and documenting Processes and Procedures; Experience in producing implementation documents (e.g. new office setup) Extensive VPN and Global network routing implementation and support Resolving complex IT issues in a Tier 2-3 capacity Preferred Experience with IAAS on Google Cloud Platform. Knowledge of Autopilot and Intune Working in a Project Management framework. Knowledge of Information security compliance standards (ISO27001) Experience of dealing with third party outsourcing companies Skilled in using scripting tools (PowerShell & PowerBI) ITIL Version 3 foundation level or above desirable Azure certification AZ-104: Azure Administrator Associate Proven analytical and problem-solving skills Strong documentation skills Organized, methodical and self-motivated Strong analytical skills and attention to detail Ability to visualise and analyse problems affecting multiple systems/locations Takes the initiative to proactively resolve issues within own remit and recognises when escalation is required Uses own knowledge and experience to make sounds judgements or assist others with sound judgements Considers the regional and global implications of what we do in our own areas of responsibility Identifies and builds relationships across team and region Understands need to work within project scope, including price Shows understanding of others in order to influence as appropriate

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