Field Service Manager - Operations Department job opportunity at Rentokil Initial.



Date2026-02-11T11:20:26.101Z bot
Rentokil Initial Field Service Manager - Operations Department
Experience: 5-years
Pattern: Full-time
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degreeDiploma
loacation hong kong, Hong Kong
loacation hong kong....Hong Kong

Responsibilities: Manage day-to-day operations and staff performance to maximize sales, productivity, and manpower efficiency. Support expense management to ensure profitability in accordance with financial objectives. Handle customer inquiries, requests, and complaints professionally. Establish and maintain strong relationships with customers through regular visits. Monitor and report on KPIs to assess operational efficiency. Coach and motivate team members, fostering collaboration and recognizing performance. Oversee manpower scheduling to ensure high-quality service delivery. Collaborate with other departments to ensure seamless operational integration and problem resolution. Higher Diploma with at least 5 years of management experience, preferably in the pest control/Cleaning service or F&B industry. Strong time management and prioritization skills in a fast-paced environment. Excellent problem-solving and communication skills with the ability to work independently. Self-motivated, detail-oriented, and well-organized. Proven leadership skills and team management experience. Proficiency in spoken and written English and Chinese. Proficient in MS Office (Word, Excel, and PowerPoint).

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