Program Manager (Principal Consultant) job opportunity at Capco.

Home Jobs In Canada Tag: Business Consulting Program Manager (Principal Consultant) position at Capco


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Capco Program Manager (Principal Consultant)
Experience: 10-years
Pattern: full-time
Country:
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Salary:
Status:

Business Consulting

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loacation - Toronto, Canada
loacation - Toronto....Canada

Program Manager Principal Consultant  Responsibilities  Plan, manage and facilitate the successful execution of program timelines and milestones  Collaborate with internal and external contributors to build a client specific co-delivery plan while adhering to implantation processes  Actively track all activities and their status; accountable for critical project deadlines and tasks  Proactively engage with customers to understand project requirements, manage expectations, provide project updates and ensure overall customer satisfaction  Prepare work schedule and timelines with the customer and the extended team  Anticipate and mitigate potential issues with project delivery  Regularly communicate and maintain a bridge between the customer and Capco to ensure best practice in implementation and onboarding  Maintain up to date documentation and communicate findings to key stakeholders  Regularly communicate project status and circulate project information to the team  Obtain final sign-off and ensure customers are fully satisfied with project completion  Prepare and ensure seamless handoff of newly implemented customers to the operations team  Show Us What You’ve Got  10+ years of project management and implementation management  Demonstrated experience leading large, complex application development projects  Experience with software re-write / re-engineering / re-factoring projects  Able to lead deep-dive technical discussions for solutioning  Able to provide estimates for duration/effort of design/development activities  Experience and capabilities to speak with customer leaders to extract expectations, influence direction and manage expectations  Excellent people skills  Comfortable speaking and presenting to senior stakeholders and clients  Ability to think strategically and execute tactically, enabling cross-business teams  Ability work in fast pace environment while following best practice and company process  Highly driven and passionate about customer satisfaction, product development and technology  Excellent oral, listening, and written communication skills  Excellent presentation skills  Banking experience desirable but not necessary 

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