Community Success Assistant job opportunity at Treantly.

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Date2025-12-15T21:23:51.291Z bot
Treantly Community Success Assistant
Experience: General
Pattern: Full-time
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Philippines

Schedule: Full time; EST Company Description Treantly is a Canadian-based recruitment agency that facilitates the connection between businesses in North America and exceptional remote staff in the Philippines.  Role Overview We’re looking for a detail-oriented and reliable Community Success Assistant to help manage our student community inside Circle. This role supports daily community operations, member engagement, event coordination, and platform organization to ensure a smooth, positive member experience. Key Responsibilities Community Management (Circle) Monitor the platform daily and respond to DMs Clean up posts (formatting, tags, categories, links) Engage with member and welcome posts Upload call recordings within 24 hours Manage member profiles, tags, permissions, and spaces Support women-only groups by removing ineligible members Event Support Post reminders for coaching calls and events Confirm Zoom links, schedules, and banners Track RSVPs and attendance Assist with event recaps and weekly event checks Community & Admin Support Engage with member posts and support new member workflows Post scheduled community announcements and content Assist with inbox (Hello@), Slack messages, and internal tasks Update Zoom assets, email signatures, and team materials Support gifting SOPs and basic scheduling via Aloware Strong English writing skills (warm, clear, professional) Highly organized, detail-oriented, and proactive Comfortable multitasking in a fast-paced environment Tech-savvy and quick to learn new tools Experience as a VA, admin, or community manager is a plus Tools (Preferred) Circle, Slack, Zoom, Google Workspace, Aloware, Canva (CRM or project tools like Asana or HubSpot are a bonus) Work Expectations Full-time (40 hours/week) Responsive during U.S. business hours (EST preferred) Able to check Circle throughout the day 24-hour turnaround for all call recording uploads Ideal Candidate: You’re warm, dependable, detail-focused, and enjoy supporting people in an online community while following SOPs consistently.

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