Service Desk Agent (German Speaking) job opportunity at D‑ploy AG.



Date2024-08-29T13:28:26.000Z bot
D‑ploy AG Service Desk Agent (German Speaking)
Experience: General
Pattern: Full-time
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Cape Town, South Africa
loacation Cape Town....South Africa

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Task and Responsibilities: Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products Meticulous documentation of end user issues in ITSM tool Adherence to processes and knowledge documents Ticket backlog management Continuous service improvement activities – knowledge script creation, training document updates etc. Close collaboration with Onsite IT technicians Language skills: fluent German and English, other languages are advantage Advanced MS Office apps knowledge a plus Strong problem solving/analytical abilities Good communication skills Attention to detail and ability to multi-task Ability to work independently and effectively Readiness to follow direction and best practices Planning and organizing skills Team player and supportive personality Candidates have to declare Criminal record extract not older than three months

Other Ai Matches

IT Site Admin (Vorort, Offstein, Vollzeit, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Offstein, Vollzeit, Deutsch+Englisch) related tasks
IT Support Technician (Odelzhausen, Vorort, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Vorort, Deutsch+Englisch) related tasks
Junior System Engineer LIMS (Offstein, LabWare, Englisch, Deutsch) Applicants are expected to have a solid experience in handling LabWare, Englisch, Deutsch) related tasks
Lab IT Technician (Stein, Pharma, Software Testing, GxP) Applicants are expected to have a solid experience in handling Pharma, Software Testing, GxP) related tasks
HR Service Delivery Specialist (English, Dutch/Flemish) Applicants are expected to have a solid experience in handling Dutch/Flemish) related tasks
IT Site Admin (Vorort, Zeitz, Vollzeit, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Zeitz, Vollzeit, Deutsch+Englisch) related tasks
IT Site Admin (Vorort, Ochsenfurt, Vollzeit, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Ochsenfurt, Vollzeit, Deutsch+Englisch) related tasks
Purchase Order Administrative Specialist with Japanese Applicants are expected to have a solid experience in handling Job related tasks
On-site Technical Analyst L1 (German Speaker, Onsite) Applicants are expected to have a solid experience in handling Onsite) related tasks
IT Onsite Technician (Kyiv, IT Support, English, Ukrainian) Applicants are expected to have a solid experience in handling IT Support, English, Ukrainian) related tasks
IT Onsite Technician (Mexico City, IT Support, English required) Applicants are expected to have a solid experience in handling IT Support, English required) related tasks
Service Desk Agent (German Speaking) Applicants are expected to have a solid experience in handling Job related tasks
IT Site Admin (Vorort, Zeitz, Vollzeit, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Zeitz, Vollzeit, Deutsch+Englisch) related tasks
IT Onsite Technician (Tokyo, IT Support, English) Applicants are expected to have a solid experience in handling IT Support, English) related tasks
Junior Onsite Support (Nürnberg, IT Onsite Support, English/German) Applicants are expected to have a solid experience in handling IT Onsite Support, English/German) related tasks
Junior Qualification and Audit Support Expert (with Lab IT experience) Applicants are expected to have a solid experience in handling Job related tasks
IT Onsite Technician (Vilnius, Part-time, 1/2L IT Support, English/Lithuanian) Applicants are expected to have a solid experience in handling Part-time, 1/2L IT Support, English/Lithuanian) related tasks
Purchase Order Administrative Specialist with Spanish Applicants are expected to have a solid experience in handling Job related tasks
IT Support Technician (Odelzhausen, Vorort, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Vorort, Deutsch+Englisch) related tasks
General Application Applicants are expected to have a solid experience in handling Job related tasks
Service Desk Manager (ITIL, Service Now, GxP) Applicants are expected to have a solid experience in handling Service Now, GxP) related tasks
IT Onsite Support Engineer (DE-Grosswallstadt, 1st/2nd level support, VPN, AD) Applicants are expected to have a solid experience in handling 1st/2nd level support, VPN, AD) related tasks
IT Site Admin (Vorort, Offenau, Vollzeit, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Offenau, Vollzeit, Deutsch+Englisch) related tasks