Delivery Lead (EdTech, Digital Learing) job opportunity at Peopleworth.



Date2025-12-10T15:57:39.781Z bot
Peopleworth Delivery Lead (EdTech, Digital Learing)
Experience: General
Pattern: Full-time
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Salary:
Status:

Digital Learing)

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degreeHigh School (S.S.C.E)
loacation Edinburgh, United Kingdom
loacation Edinburgh....United Kingdom

At peopleworth, we support work where people and performance thrive. Our Employer Group collaborates with various innovative partners, and we are excited to have you consider this opportunity as a Delivery Lead within our growing team. Role Overview This role focuses on leading the delivery of high quality learning programmes and managing the operational experience for learners across a range of education and skills initiatives. You will oversee programme delivery teams, optimise processes, and ensure that learners have a smooth, supported journey from enrolment through to successful outcomes. The role requires strong operational oversight, excellent stakeholder management, and a commitment to continuously improving delivery systems and learner experience. Key Responsibilities Develop and implement high quality, timely and efficient processes to support the operational delivery of programmes Oversee and manage delivery teams including programme coordinators, facilitators and mentors Act as an escalation point for complex programme challenges to ensure timely resolution and strong learner outcomes Collaborate closely with learner support teams to ensure support for programmes is effective and consistently improving Coordinate facilitators and mentors, ensuring administrative and delivery tasks are well managed and aligned to programme objectives Support recruitment, onboarding and development of facilitators, contributing to high engagement and retention Analyse course and programme data to inform operational improvements and delivery decisions Work across internal teams and external partnerships to enable aligned, successful programme delivery Build and maintain strong relationships with key stakeholders to support programme success and ongoing partnership retention Engage with education and industry partners to understand success enablers and feed insights into continuous improvement Liaise with partner stakeholders to resolve issues swiftly and effectively Use learner, facilitator and partner insights to develop scalable systems, processes and delivery assets Represent programme and partner needs in organisational planning, meetings and operational reviews Lead a portfolio of delivery projects, providing updates and demonstrating measurable impact Coordinate communications across delivery teams when rolling out new processes or project outputs Demonstrated experience in programme delivery or course management within a higher education or online learning environment Managerial experience overseeing teams delivering education or student services Strong analytical skills with the ability to use data to inform decisions Experience resolving complex issues within learner support, delivery or student-facing operations Ability to identify, prioritise and manage operational risk Experience supporting mentoring, coaching or student success programmes Sensitivity and empathetic understanding of diverse learner and stakeholder needs Ability to lead through ambiguity with a solutions oriented mindset Experience in community management or service design within an education or skills development context Ability to balance learner experience with commercial and operational constraints

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