C004662 Deputy Service Delivery Manager - Cyber Security (NS) - MON 23 Feb job opportunity at EMW, Inc.

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Date2026-02-10T11:44:44.934Z bot
EMW, Inc C004662 Deputy Service Delivery Manager - Cyber Security (NS) - MON 23 Feb
Experience: 5-years
Pattern: Contract
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loacation Brussels, Belgium
loacation Brussels....Belgium

Deadline Date: Monday 23 February 2026 Requirement: Deputy Service Delivery Manager - Cyber Security Location: Brussels, BE Full Time On-Site: Yes Time On-Site: 100% Total Scope of the request (hours): 1500 Required Start Date: 31 March 2026 End Contract Date: 31 December 2026 Required Security Clearance: NATO SECRET   Duties & Role: Endpoint Security Operation Support Support the Endpoint Security Team Lead in managing day-to- day delivery of endpoint security services. Monitor endpoint security service performance, coverage, and compliance against defined security baselines. Track incidents, problems, changes and service requests related to endpoint security services. Coordinate with endpoint security engineers, users, stakeholders, vendors and other IT teams to ensure timely issue resolution. Support documentation, reporting on endpoint security posture, risks, and service KPIs. Gateway Security Operation Support Support the Gateway Security Team Lead in managing day-to- day delivery of gateway security services. Monitor gateway security service performance, coverage, and compliance against defined security baselines. Track incidents, problems, changes and service requests related to gateway security services. Coordinate with gateway security engineers, users, stakeholders, vendors and other IT teams to ensure timely issue resolution. Support documentation, reporting on gateway security posture, risks, and service KPIs. Cyber Incident Coordination Support the Section Head and Incident Lead during cyber security incidents. Support security testing, cyber exercises and incident readiness activities. Service Management & Governance Assist in monitoring SLA and KPI performance across assigned security services. Prepare service reports, dashboards, and management summaries. Track licenses, renewals, and entitlements under guidance of the Section Head. Support problem management by tracking root cause analyses and corrective actions. Continuous Improvement Identify operational inefficiencies and propose service improvements. Support rollout of process improvements, automation, and standardization. Ensure lessons learned are captured and applied. Working physically on-site is required to perform most daily activities. There is a limited possibility for remote work (i.e. 1 day/week). Normal non-smoking office environment. Skill, Knowledge & Experience: The candidate must have a currently active NATO SECRET security clearance 5+ years' experience in supporting cyber security operations or security service delivery in a large and complex environment with high availability. Strong experience supporting endpoint security services (Trellix) and understanding of endpoint security technologies and concepts. Experience supporting of gateway security services (e.g. email security gateways, web proxies, firewalls). Experience coordinating and tracking incidents, problems, changes, and service requests across multiple teams. Experience monitoring cyber security service availability, performance, and compliance against defined baselines. Good understanding of IT service management (ITIL) principles, including SLA/KPI and reporting. Strong stakeholder coordination and communication skills, acting as a link between engineers, vendors, and service owners.

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