Senior Manager - E-Commerce Commercial & Product Strategy job opportunity at Makro PRO.



Date2025-12-03T07:40:23.962Z bot
Makro PRO Senior Manager - E-Commerce Commercial & Product Strategy
Experience: 8-years
Pattern: Full-time
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loacation Bangkok, Thailand
loacation Bangkok....Thailand

You will lead sales growth and platform performance optimization for a B2B2C e-commerce platform. This role combines commercial insight, cross-functional collaboration, and product strategy , ensuring sales targets are achieved while the platform continuously evolves to deliver a better buyer experience. You will work closely with Category, Trade Marketing, and Tech/Product teams to identify growth opportunities, close performance gaps, and prioritize feature improvements that drive measurable results. Key Responsibilities: 1) Sales Performance & Growth Enablement Monitor daily, weekly, and monthly sales performance across categories . Coordinate with Category Managers and Trade Marketing teams to ensure sales targets are met and promotional plans are effectively executed. When sales are off track, analyze root causes (pricing, promotion, assortment, UX, traffic) and recommend corrective actions . Use data insights and platform analytics to identify growth opportunities — such as trending products, underperforming assortments, or potential cross-sell areas. Present performance insights and recommendations to management and category teams to close sales gaps. Support planning and tracking of key commercial initiatives, ensuring alignment between business objectives and on-platform execution.  2) Tech Requirement & Product Ownership Act as the business representative to the Tech/Product team, ensuring platform features and improvements align with commercial goals. Gather and consolidate feature requests from multiple business units (Commercial, Marketing, Operations, etc.), assess business impact, and prioritize with Tech/Product. Oversee feature testing (UAT) and monitor post-launch performance. Communicate roadmap progress, releases, and performance impact to all stakeholders. 3) UX/UI & Customer Experience Improvement Collaborate with UX/UI designers and data teams to optimize user journey, conversion funnel, and checkout flow to meet global standards Identify friction points using behavioral data and propose enhancements to drive engagement and sales conversion. Run A/B and usability testing to validate design improvements. Ensure consistent and high-quality experience across web and app channels. Bachelor’s or Master’s degree in Business, Marketing, Technology Management, or related fields . 5–8 years’ experience in e-commerce, category management, or product strategy , ideally within a B2B2C or omnichannel environment. Strong analytical and strategic thinking skills with ability to translate data into actionable insights. Experience working closely with Tech/Product teams in Agile or cross-functional environments. Proven ability to manage multiple stakeholders and drive alignment between commercial and technical priorities. Excellent communication and presentation skills. Fluent in English and Thai

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