Onboarding Specialist job opportunity at ReWorks Solutions.

Home Jobs In South Africa Tag: Job Onboarding Specialist position at ReWorks Solutions


Date2026-01-19T16:44:51.779Z bot
ReWorks Solutions Onboarding Specialist
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
South Africa

Job Opening: Onboarding Specialist Location: South Africa (Remote) Hours: Monday to Friday (9-5 EST) Pay: Monthly Salary Overview: We are seeking a proactive and organized Onboarding Specialist to guide new clients through a smooth and effective onboarding process. The ideal candidate has experience in onboarding, training, customer service, or other client-facing roles and is confident facilitating virtual walkthroughs, managing schedules, and supporting clients with new software. Key Responsibilities: Lead all onboarding calls once platform configuration is complete. Conduct initial system walk-throughs and follow-up training sessions covering schedules, workflows, and key features. Monitor client activity to ensure adoption, understanding, and correct usage. Host app rollout sessions and assist staff with mobile app setup and activation. Conduct a 1-week follow-up check-in to provide additional support and reinforce adoption. Maintain detailed notes, track client progress, and ensure all onboarding milestones are completed. Transition the account to the Client Success team once onboarding objectives are successfully met. Communicate clearly and consistently with clients and internal teams throughout the onboarding process. Requirements & Skills: Experience in onboarding, training, customer service, or client-facing support roles. Ability to conduct virtual training sessions, product demos, and platform walkthroughs. Strong schedule management and administrative coordination skills. Highly organized and detail-oriented; able to track data, tasks, and deadlines accurately. Clear and professional communicator who can explain processes simply. Patient, supportive, and client-centered, capable of assisting clients at all learning levels. Proactive problem-solver who follows up and addresses challenges early. Comfortable using technology and teaching software tools to clients. Strong team player with a positive, solution-oriented attitude.

Other Ai Matches

QA Software Tester Applicants are expected to have a solid experience in handling Job related tasks
HR Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Bookeeper/Data Entry Applicants are expected to have a solid experience in handling Job related tasks
Executive Assistant Applicants are expected to have a solid experience in handling Job related tasks
Executive Administrator Applicants are expected to have a solid experience in handling Job related tasks
Administrator Applicants are expected to have a solid experience in handling Job related tasks
Recruiter Applicants are expected to have a solid experience in handling Job related tasks
Recruiter / Sales Specialist Applicants are expected to have a solid experience in handling Job related tasks
Client Success Manager Applicants are expected to have a solid experience in handling Job related tasks
Human Resources Officer Applicants are expected to have a solid experience in handling Job related tasks
Recruiter Applicants are expected to have a solid experience in handling Job related tasks
Healthcare Intake Specialist Applicants are expected to have a solid experience in handling Job related tasks
Marketing & Partnerships Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Customer Service/Admin Assistant Applicants are expected to have a solid experience in handling Job related tasks
Healthcare Intake Specialist Applicants are expected to have a solid experience in handling Job related tasks
Configuration Specialist Applicants are expected to have a solid experience in handling Job related tasks
Recruitment Manager Applicants are expected to have a solid experience in handling Job related tasks
Staffing Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Recruitment Manager Applicants are expected to have a solid experience in handling Job related tasks
Recruiter Applicants are expected to have a solid experience in handling Job related tasks
Case Manager Applicants are expected to have a solid experience in handling Job related tasks
Intake Specialist Applicants are expected to have a solid experience in handling Job related tasks
Bookkeeper Applicants are expected to have a solid experience in handling Job related tasks