Intake Specialist job opportunity at ReWorks Solutions.

Home Jobs In South Africa Tag: Job Intake Specialist position at ReWorks Solutions


Date2026-02-10T12:14:45.064Z bot
ReWorks Solutions Intake Specialist
Experience: General
Pattern: Full-time
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South Africa

Job Opening: Intake Specialist Location:  South Africa (Remote – US Hours) Type:  Full-Time Hours:  Monday to Friday (12pm-8pm EST) Responsibilities Serve as the first point of contact for prospective clients and families via phone, email, and text. Answer inbound calls promptly and professionally, providing clear information about services and the intake process. Proactively follow up with clients to collect required documentation and move cases through the intake pipeline. Maintain consistent communication with families, keeping them informed of next steps and timelines. Track all intake activity and update client records accurately in internal systems. Coordinate with clinical, scheduling, and insurance teams to ensure readiness for services. Identify and escalate concerns or delays that may impact start of care. Strong verbal and written English communication skills. Confident and professional phone presence. Comfortable with persistent, high-volume follow-up to obtain outstanding items from clients. Excellent organizational skills and attention to detail. Ability to manage multiple cases and deadlines at once. Customer-service mindset with empathy for families. Previous healthcare or ABA experience preferred but not required.

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