Director of Business Development and Sales - Customer Engagement job opportunity at Resource Innovations.

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Date2026-01-09T14:01:24.038Z bot
Resource Innovations Director of Business Development and Sales - Customer Engagement
Experience: 8-years
Pattern: Full-time
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loacation New York, United States Of America
loacation New York....United States Of America

Resource Innovations (RI) is seeking a Director of Business Development and Sales to join our Customer Engagement Practice, leading growth across e-commerce, retail, and experiential event channels. We are looking for a dynamic, strategic, and motivated sales leader with a proven record of driving revenue and cultivating client partnerships within the energy, clean tech, and utility sectors. As the Director of Business Development and Sales, you will lead all aspects of business development for our Customer Engagement Practice — including online marketplaces, product and kit fulfillment, mobile experiential exhibits, retail partnerships and residential program delivery. You will build strong relationships with utility clients and industry partners, develop long-term account strategies, and help scale RI’s Customer Engagement platform and strategy across North America. Resource Innovations (RI) is a  women-led  energy transformation firm  focused on impact . Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Drive revenue growth by identifying, developing, and securing new business opportunities with electric and gas utilities, state agencies, and municipalities. Lead national and regional sales strategy across the Customer Engagement portfolio, including e-commerce, retail, and experiential solutions. Develop multi-year account and pursuit plans aligned with Resource Innovations’ growth strategy and annual revenue goals. Collaborate cross-functionally with Product Strategy, Marketing, and Delivery teams to build on existing relationships and drive innovations across the business. Manage proposal strategy and development — guiding capture planning, pricing strategy, proposal writing and competitive positioning for key RFPs and renewals. Represent RI externally at conferences, industry events, and client meetings to promote the Customer Engagement Practice and expand visibility. Track and report pipeline progress, ensuring transparency and accountability toward bookings and revenue goals. Contribute to product innovation, providing market intelligence and client feedback to inform new tools, technologies, and engagement models. Other duties as assigned. This position requires approximately 50% travel across the country to visit utility customers and prospects. Additionally, candidates should be available to attend 6-8 annual events, including two internal sales meetings, two practice team meetings, and up to two national industry conferences, which may take place in various locations across the country. 8+ years of experience working with and selling to Electric and gas utilities required Experience selling either Demand Side Management (DSM) programs and/or renewables to utilities Proven understanding of state regulatory cycles with regards to Utility Demand Side Management (DSM) programs – Energy Efficiency (EE); Demand Response (DR);Transportation Electrification (TE); Electric Vehicle (EV); Building Electrification (BE) Must have established Mid- & Senior- level relationships with electric and gas utilities across the country Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience Degree from 4-year accredited college or university is preferred.

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