Customer Care Executive- US Process job opportunity at Lytegen.

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Date2025-12-09T04:35:20.688Z bot
Lytegen Customer Care Executive- US Process
Experience: 1-years
Pattern: Full-time
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loacation Sahibzada Ajit Singh Nagar, India
loacation Sahibzada Ajit..........India

International Call Centre Sales Executive Description We are hiring high-energy, fast-paced Outbound Sales Representatives who will serve as the first point of contact for our US customers. This role is for individuals with at least 1 year of experience in sales, telemarketing, customer service, or outbound calling — and who are ready to thrive in a high-pressure, target-driven environment. Your job is to make a high volume of outbound calls, engage prospects, qualify basic interest, and warm-transfer the call to our Appointment Setting Team. This is not a slow-paced role. You’ll be trained intensively, coached daily, and given the expectation to grow quickly into a top-performing opener. Key Responsibilities ·         Make high-volume outbound calls to US-based prospects daily. ·         Use high-performance scripts, tonality, and objection handling techniques. ·         Qualify prospects within the first 30–90 seconds of conversation. ·         Warm transfer interested leads to Appointment Setters in real time. ·         Maintain consistent calling speed, energy, and professionalism. ·         Meet or exceed all KPIs for: ·         Call volume ·         Qualified transfers ·         Talk time ·         Conversion percentage ·         Document call outcomes accurately in the CRM. Participate in daily coaching, feedback sessions, and role-plays. Requirements ·         Minimum 1 year of experience in any of the following: ·         Sales ·         Outbound calling ·         Telemarketing ·         Customer service (inbound/outbound) ·         Inside sales ·         Strong English communication skills and confidence on the phone. ·         Ability to stay focused in a fast-paced, KPI-heavy environment. ·         Thick skin, comfortable handling rejection repeatedly. ·         Coachable, disciplined, and willing to apply feedback immediately. ·         Ability to multitask and think fast during live calls.         Training & Performance Development Our training is: ·         Intensive ·         Constructive ·         Daily ·         Focused on rapid skill development You’ll be trained on: ·         US sales psychology ·         High-speed opener techniques ·         Tonality & pitch control ·         Objection handling ·         Script mastery ·         Live scenario role-plays ·         Daily KPI reviews We don’t just train you, we build you into a high-performance sales opener, to help you earn what you want. Benefits ·         Competitive base salary ·         Performance-based incentives ·         Rigorous training sessions ·         Growth into Appointment Setter or Closer roles ·         A high-energy, performance-focused work environment ·         Modern dialers, CRM, and sales tools ·         Clear and fast promotion path ·         Continuous coaching and mentorship ·         High-performance culture ·         Opportunity to grow into high-earning sales position  

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