Director, Account Management job opportunity at SteadyMD.

Home Jobs In United States Of America Tag: Account Management Director, Account Management position at SteadyMD


Date2026-01-07T23:01:45.576Z bot
SteadyMD Director, Account Management
Experience: 7-years
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Account Management

Copy Link Report
degreeGeneral
loacation St. Louis, United States Of America
loacation St. Louis....United States Of America

SteadyMD is a technology company and healthcare provider that delivers high-quality telehealth experiences for consumers, employers, digital health companies, and clinicians in all 50 states. Here at SteadyMD, we take pride in the fact that our core values are integrated into everything we do. Our core values of integrity, collaboration, flexibility, and ownership have allowed us to create a diverse team of individuals who work well in ambiguous, fast-paced situations and can quickly integrate a large number of new tasks into their workload.  Currently, we are seeking a Director of Account Management who will be responsible for leading strategic, enterprise-level client relationships and ensuring exceptional delivery of outcomes, quality, and long-term partnership value. This role owns a portfolio of high-impact clients and operates as the senior escalation point and internal advocate for client success. This role does not carry an individual sales quota. Success is measured by client retention, account health, team performance, and delivery of strategic outcomes.Specifically, you will: Own the relationship with our clients and their stakeholders and be responsible for the outcomes of each of their programs.  Have a strong solution-focused work ethic with a high degree of flexibility, supporting multiple projects of varying complexities and priorities. Have deep experience facilitating cross-functional team discussions, including well-developed negotiation skills and providing direction while not having direct authority. Partner closely with our clients to resolve challenges involving project strategy, scope, and direction. Drive the monthly process around reporting, forecasting, and analysis of client programs. Coordinate across our clinicians, medical operations, technology, product, patient experience, and other teams as necessary. Serve as the voice of the client and their patients to our internal teams. Lead executive-level client engagements with confidence and authority, demonstrating strong executive presence and the ability to guide complex discussions, align stakeholders, and drive decisions. The ideal candidate will have: 7+ years experience in Account Management or Client Services managing large, cross-functional support initiatives, with an emphasis on customer experience and quality A minimum of 3+ years of project management or program management experience, ideally in healthcare or technology A minimum of 3+ years of experience working at a start-up or in an ambiguous work environment where ownership and adaptability are required Ability to work at least 3 days from our office in St. Louis, MO or New York, NY. Ability to build and sustain client relationships  Great communication, organization, presentation, and interpersonal skills Ability to lead enterprise QBRs Exceptional time management and prioritization skills in a fast moving environment Ability to support renewals and growth High operational fluency and comfort partnering with technical and clinical teams. Organized and detail-oriented - a lover of process Ability to creatively solve problems without breaking a sweat Experience with modern collaboration tools (Slack, Jira, Google Docs).

Other Ai Matches

Lead Licensing Analyst Applicants are expected to have a solid experience in handling Job related tasks
Certified Medical Assistant (Full-Time) Applicants are expected to have a solid experience in handling Job related tasks
Nurse Practitioner (20 Hours/Week, Contractor) Applicants are expected to have a solid experience in handling Contractor) related tasks
Nurse Practitioner (Remote, Urgent Care) Applicants are expected to have a solid experience in handling Urgent Care) related tasks
Nurse Practitioner (Remote) Applicants are expected to have a solid experience in handling Job related tasks
Program Manager, Quality and Safety Applicants are expected to have a solid experience in handling Quality and Safety related tasks
Nurse Practitioner (Remote, Full-time, Overnight) Applicants are expected to have a solid experience in handling Full-time, Overnight) related tasks
Nurse Practitioner (Remote, Full-time) Applicants are expected to have a solid experience in handling Full-time) related tasks
Supervising Physician (Remote) Applicants are expected to have a solid experience in handling Job related tasks
Physician (Full-Time, 50 State Licenses) Applicants are expected to have a solid experience in handling 50 State Licenses) related tasks
Certified Medical Assistant (Contractor) Applicants are expected to have a solid experience in handling Job related tasks
Director, Account Management Applicants are expected to have a solid experience in handling Account Management related tasks
Recruiting Associate Applicants are expected to have a solid experience in handling Job related tasks
Physician (Remote, Full-time) Applicants are expected to have a solid experience in handling Full-time) related tasks
Physician (Remote, Weight Loss) Applicants are expected to have a solid experience in handling Weight Loss) related tasks
Physician (20 Hours/Week, Contractor) Applicants are expected to have a solid experience in handling Contractor) related tasks
Physician (Remote) Applicants are expected to have a solid experience in handling Job related tasks
Physician (Remote, Full-Time, Overnight) Applicants are expected to have a solid experience in handling Full-Time, Overnight) related tasks
Nurse Practitioner (Remote, Weight Loss) Applicants are expected to have a solid experience in handling Weight Loss) related tasks
Medical Licensing Specialist Applicants are expected to have a solid experience in handling Job related tasks
Director, Account Management Applicants are expected to have a solid experience in handling Account Management related tasks