Integrator Performance Manager APAC job opportunity at Exotec.

Home Jobs In Japan Tag: Job Integrator Performance Manager APAC position at Exotec


Date2025-11-06T09:50:18.965Z bot
Exotec Integrator Performance Manager APAC
Experience: 7-years
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Tokyo, Japan
loacation Tokyo....Japan

Exotec designs and develops warehouse technology solutions, combining robotics and software to optimize order preparation and logistics for some of the largest brands in retail, distribution and e-commerce . Thanks to our fleets of robots capable of moving in three dimensions, Exotec has revolutionized the way customers organize their warehouses and logistics flows. We offer a clear alternative to traditional warehouse automation solutions: elegant collaboration between human and robot workers that delivers sustainable warehouse productivity, all while mitigating labor constraints and increasing workplace safety. As the first industrial unicorn in France, our robotic solutions are now deployed across the globe. After raising $335M USD in a Series D led by Goldman Sachs' Growth Equity business, we continue to expand across Europe and are actively hiring for our Central & Eastern European market, with regional offices based out of Greater Munich (Landshut, BY). The robotics revolution is just the beginning at Exotec. Will you be part of it? About The Role The Integrator Performance Manager leads a multidisciplinary engineering team supporting Exotec integrators throughout the sales, deployment, and maintenance lifecycle of automated warehouse solutions in the APAC region. This role ensures Exotec delivers exceptional support to integrators by enhancing their autonomy through comprehensive documentation and training, swiftly managing incidents and non-conformities, and ensuring on-site compliance via audits. The Manager oversees operations, drives continuous improvement, and ensures integrator satisfaction while aligning with organizational objectives. What You Will Do Integrator Advocacy Serve as the primary contact for integrators, addressing concerns and ensuring timely resolution of technical issues. Represent integrator interests in discussions with internal development and product teams. Influence the product roadmap to reflect integrator needs. Balance integrator requirements with internal development constraints and priorities. Sales Phase Provide technical expertise on logistics and robotics during integrator meetings and pitches. Review and validate technical specifications for client compatibility. Act as a subject matter expert for integrator inquiries related to logistics and robotics. Deployment Phase Coordinate cross-functional teams (logistics, engineering, software, and integrator partners) to ensure timely delivery and installation. Identify and mitigate risks, resolving issues during deployment. Organize and schedule support for product system deployments as needed. Ensure adherence to safety standards, quality protocols, and regulatory requirements. Train and mentor teams on new systems and processes. Maintenance Phase Monitor system performance and implement continuous improvement initiatives. Act as an escalation point for complex operational and maintenance issues. Organize and schedule support for product system maintenance as needed. Team Leadership and Management Recruit, train, and develop team members in logistics, robotics, and integrator support. Set performance goals, monitor progress, and provide regular feedback. Foster a collaborative, innovative team culture focused on problem-solving and customer satisfaction. Manage budgets and resources for team operations and project execution. Maintain clear communication with stakeholders regarding project progress and challenges. We welcome candidates from diverse backgrounds and experiences. If you meet some (not all) of the criteria below, we still encourage you to apply: Solid expertise in logistics, robotics, or warehouse automation, with hands-on experience in system deployment and maintenance. Minimum 5–7 years of experience in logistics, robotics, or automation. Full professional proficiency in English is required; Japanese and/or Korean is a strong asset. Customer-focused mindset with a commitment to delivering high-quality solutions.  Strong leadership and team management skills, with the ability to guide cross-functional teams and drive performance. Excellent communication and stakeholder engagement abilities, especially in multicultural environments. Familiarity with warehouse management systems (WMS) and enterprise resource planning (ERP) tools.  Proficiency in project management tools and methodologies, as well as data analysis and KPI tracking. Educational background in Engineering, Logistics, Robotics, Supply Chain Management, or a related field.

Other Ai Matches

Robotics Maintenance Technician - Milano Applicants are expected to have a solid experience in handling Job related tasks
Business Development Specialist - 12 months contract Applicants are expected to have a solid experience in handling Job related tasks
Technical Architect Applicants are expected to have a solid experience in handling Job related tasks
Training Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Learning Business Partner Applicants are expected to have a solid experience in handling Job related tasks
Treasury Specialist Applicants are expected to have a solid experience in handling Job related tasks
Responsable Supply Chain Industrielle Applicants are expected to have a solid experience in handling Job related tasks
Software Integration Engineer - Robotics Deployment Applicants are expected to have a solid experience in handling Job related tasks
Maintenance Technician - Warehouse Automation & Robotics Applicants are expected to have a solid experience in handling Job related tasks
Maintenance Sites Team Leader - Bologna Applicants are expected to have a solid experience in handling Job related tasks
Maintenance & Service Delivery Team Lead - Robotics & Automation Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Director Applicants are expected to have a solid experience in handling Job related tasks
Support & Integration Manager - Logistics Robotics Applicants are expected to have a solid experience in handling Job related tasks
Robotics Maintenance Technician - Area of Tilburg Applicants are expected to have a solid experience in handling Job related tasks
Business Development Specialist - 12 months contract Applicants are expected to have a solid experience in handling Job related tasks
Stage Ingénieur(e) Performance Applicants are expected to have a solid experience in handling Job related tasks
Ingénieur.e DevOps Senior Applicants are expected to have a solid experience in handling Job related tasks
Sales Executive - Business Development - Warehouse Robotics Applicants are expected to have a solid experience in handling Job related tasks
Instandhalter / Wartungstechniker / Servicetechniker Applicants are expected to have a solid experience in handling Job related tasks
Integrator Performance Manager APAC Applicants are expected to have a solid experience in handling Job related tasks
Senior Network R&D Engineer Applicants are expected to have a solid experience in handling Job related tasks
Maintenance Technician - Warehouse Automation & Robotics Applicants are expected to have a solid experience in handling Job related tasks
Lead Solutions Logistic Sales Engineer Applicants are expected to have a solid experience in handling Job related tasks