Service Delivery Coordinator job opportunity at Expereo.

Home Jobs In United Arab Emirates Tag: Job Service Delivery Coordinator position at Expereo


Date2026-01-19T15:22:07.786Z bot
Expereo Service Delivery Coordinator
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Dubai, United Arab Emirates
loacation Dubai....United Arab Emirates

The Service Delivery Manager will play a leading role in the delivery of services including ownership and management of activities through to the desired business outcomes. THE RESPONSIBILITIES: Here are how your day-to-day responsibilities of the role will look like, but are not limited to: • Understand contractual obligations and ensure delivery of services to an agreed service description and SLA/OLA (establishing and ongoing ownership of KPIs as necessary) • Responsible for end-to-end service delivery of networking projects for global customers. • An effective communicator with excellent relationship building & interpersonal skills • Meet the end-to-end Project timelines by ensuring the on-time delivery • Define communication plan for all stakeholders, get buy-in for status report format and communicate on defined frequency. • Managing proactive communication with customers during the delivery phase, when there are risks or possible delays and including plan Customer Acceptance Tests for the project • Order prioritization and ensuring priority is respected during RFC delivery phase • Management of the delivery plan at the project level & planning until the last site delivery • Manage the interface between internal resources and the customer. • Degree in telecommunications, preferred • Project Management Certification i.e. PMI PMP or PRINCE2 Practitioner or equivalent preferred • Previous involvement in network deployment projects preferred. • Technical knowledge is preferred in telecom like WAN, LAN. • Excellent communication skills

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