Engagement Consultant job opportunity at Visualsoft.

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Date2026-02-05T15:59:52.010Z bot
Visualsoft Engagement Consultant
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Stockton-on-Tees, United Kingdom
loacation Stockton-on-Te..........United Kingdom

We’re looking for a confident and results-driven Engagement Consultant (SDR) to join our growth team. In this role, you’ll be at the forefront of our customer engagement strategy, connecting with potential clients, sparking interest in our products and services, and helping to build the pipeline for our sales team. The role holder should be a confident and results-driven telesales marketing consultant to engage potential customers, promote our products or services, and convert leads into sales opportunities. The primary focus is making outbound calls to generate qualified leads, book appointments for Sales Consultants, and drive attendance to marketing events. This is a high-energy, phone-based role where success is measured by calls made, appointments booked, and attendees confirmed. You’ll play a critical role in filling sales diaries and ensuring strong turnout for marketing-led events. Role responsibilities Lead Generation and Appointment Setting Make a high volume of outbound calls to targeted prospect lists Follow up with emails to confirm agreements made Qualify leads and book appointments directly into Sales Consultants’ diaries Clearly explain products, services, or solutions to generate interest Ensure all booked appointments meet the agreed qualification criteria Confirm, remind, and follow up on appointments to maximise attendance Event Promotion and Attendance Proactively call prospects and customers to promote upcoming events Secure registrations and confirmations for webinars, workshops, and in-person events (when required) Follow up with registered attendees to reduce no-shows Capture feedback and next steps post-event Campaign Execution & Data Management Work from marketing campaigns, call lists, and lead databases Accurately log all calls, outcomes, and notes in the CRM system Track call volumes, appointments booked, and attendance conversion Collaborate with Sales and Marketing to improve scripts and messaging KPIs Performance in this role will be measured against clear, achievable targets, which will increase as proficiency and confidence develop. KPIs will include, but are not limited to: Outbound call volume (daily and weekly targets) Qualified leads generated Appointments booked for Sales Consultants Appointment attendance rate (show vs. no-show) Event registrations secured Event attendance conversion Data accuracy and CRM compliance Quality of lead qualification in line with agreed criteria Targets will be reviewed regularly and adjusted in line with experience, performance, and business requirements, with ongoing coaching and support provided. Personal Development Identify and agree personal development needs, and take actions to address these. Proven experience in telesales, telemarketing, lead generation, or appointment setting Confident and professional telephone manner Strong persuasion and objection-handling skills Target-driven and comfortable working to daily call and booking KPIs Excellent organisational skills and attention to detail Experience using CRM systems Desirable, but not essential! Experience booking appointments for field or desk-based sales teams Experience promoting events or driving webinar attendance B2B telesales or outbound marketing experience

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