Technical Support Engineer job opportunity at Teltonika.

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Date2026-01-30T18:50:36.398Z bot
Teltonika Technical Support Engineer
Experience: 20-years
Pattern: Full-time
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loacation São Paulo, Brazil
loacation São Paulo....Brazil

Teltonika IoT Solutions Brazil  is a representative branch of Teltonika IoT Group, which has been creating and manufacturing Internet of Things (IoT) for over 20 years. From connected vehicles to networking, we seek our solutions to be used globally and become an indispensable part of any business. By setting new trends, we inspire our partners to change the world and use the most advanced technologies in the market. We are constantly growing and looking for an organized IoT Solutions Engineering Specialist to join our team in  São Paulo, SP . In this role, you will: Work with various Teltonika Telematics-manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485, and 1-Wire Propose different ways on how to incorporate our devices for various use cases Be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients Troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed Communicate with global international corporations that provide car sharing, rental, fleet management solutions and various other companies from different vehicle telematics fields Cooperate with R&D, quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time Have an opportunity to go on business trips to visit clients and help them directly implement Teltonika devices into their business use cases. Guide colleagues and customers by preparing wiki documentation or training Great communication skills, are capable of fluently speaking and writing in English (proficiency in other languages will be considered as an advantage) Telecommunications, electronics, informatics, engineering education or previous work experience in technical or engineering fields Passion for providing help to others, caring, willing to grow and enrich your technological know-how Analytical and creative thinking and mindset for problem-solving and troubleshooting Understanding or basic knowledge of telecommunication technologies (2G, GPRS, 3G, 4G), CANbus, BLE Knowledge or work experience working with ticketing-based platforms (Jira, GitLab, OpenProject, ServiceDesk) (this will be considered as an advantage) Experience in customer service (this will be considered as an advantage)

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