Senior Solutions Engineer job opportunity at Sentry.

Home Jobs In Australia Tag: Customer Success Senior Solutions Engineer position at Sentry


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Sentry Senior Solutions Engineer
Experience: 5-years
Pattern: remote
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Customer Success

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degreeBachelor's (B.Sc.)
loacation Sydney, Australia
loacation Sydney....Australia

Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value. Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product). Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption. Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.

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