After-sales and Quality Engineer, Heating & WWQ job opportunity at Watts Water Technologies.

Home Jobs In China Tag: Heating & WWQ After-sales and Quality Engineer, Heating & WWQ position at Watts Water Technologies


DateMore Than 30 Days Ago bot
Watts Water Technologies After-sales and Quality Engineer, Heating & WWQ
Experience: 5-years
Pattern: full-time
Country:
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Heating & WWQ

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loacation Ningbo, CHN, China
loacation Ningbo, CHN....China

PRINCIPAL RESPONSIBILITIES AND DUTIES: 1. Handle customer claim regarding heating and WWQ products. 2. Provide on-site technical support for installation and commissioning of heating and WWQ products. 3. Provide on-site or other technical supports on identifying technical problems, troubleshooting and making analysis by different ways and callback. 4. Consult with and advise customers on best service solutions in accordance with specified categories of heating and WWQ products. 5. Support line manager to establish and improve after-sales service system. 6. Provide training for related people (internal and external) and organize service seminars for distributors and Watts staff. 7. Report service regularly with right way (weekly, monthly and yearly) 8. Other tasks assigned by line manager EDUCATION: College degree or above EXPERIENCE:  At least 3-5 years of after-sales service experience in heating and WWQ industry MINIMUM REQUIRED SKILLS:   1. Good written and verbal communication, time management, problem solving, and computer skills 2. Good teamwork 3. Sound technical skills and hands-on experience in maintaining, commissioning and repairing heating and WWQ products. PREFERRED SKILLS:  Be familiar with quality tools such as APQP, FMEA, CP, SPC MSA,8D as a plus. Travel Frequency:   Travel frequency: 40 % domestic travel covering all China

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