Call Center Administrator - Crescent Oral Surgery - Aurora job opportunity at dentalcorp.

Home Jobs In Canada Tag: Job Call Center Administrator - Crescent Oral Surgery - Aurora position at dentalcorp


DatePosted 26 Days Ago bot
dentalcorp Call Center Administrator - Crescent Oral Surgery - Aurora
Experience: 1-years
Pattern: full-time
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loacation Aurora, Ontario, Canada
loacation Aurora, Ontari..........Canada

Get to Know Us:   At Crescent Oral Surgery , we’re more than a team of specialists—we’re a community dedicated to exceptional patient care and surgical excellence. With locations in Toronto, Aurora, and Richmond Hill , we provide comprehensive oral and maxillofacial surgical services in a welcoming and compassionate environment. Join a practice that values professionalism, teamwork, and continuous growth—where every day brings an opportunity to make a difference in someone’s smile and confidence.     Schedule: Full-time Monday - Thursday 8:00-4:30pm Friday 8:00-4:00pm   What Sets Us Apart:   Grow Without Limits:   We’ll   match your ambition,   curiosity   and drive to be your best with award-winning education, hands-on experience, real   recognition   and proven pathways that grow your   expertise   on your terms   Brilliant Rewards:   Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program   Build Your Career with Us:   Be part of a team that shares   expertise , tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth   Cu lture & Flexibility:   Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth     The wage for this Call Center Administrator position is   $21-$25 /hour depending on skills, experience, and location.       Please note that this is a   new job opening.     Your Role:   Welcome and   assist   patients upon arrival, creating a warm and positive first impression   Optimize   the daily appointment schedule to ensure full   utilization   with minimal gaps   Effectively manage the recall system and   maintain   accurate , up-to-date patient records Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations   Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts Proactively manage potential cancellations and address objections to encourage patients to keep their appointments   Complete patient billing following treatment, process payments,   submit   insurance claims, and respond to fee inquiries in a professional and positive manner     About You:   Minimum 1 year of   Dental A dministration   experience   is preferred Excellent customer service skills; A minimum of 2 years of experience in a customer service or reception role/dental administrator preferred Experience with dental software programs is  an asset C linical background   is considered an   asset     Application Information:   Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.  

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