Director, Pre-Sales, Sales Engineering job opportunity at Lloyds Banking Group.

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Lloyds Banking Group Director, Pre-Sales, Sales Engineering
Experience: General
Pattern: full-time
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Pre-Sales, Sales Engineering

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degreeGeneral
loacation Manchester, United Kingdom
loacation Manchester....United Kingdom

End Date Friday 06 February 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Merchant Services is seeking a highly skilled and motivated Director of Pre-Sales, reporting to the Head of Sales Engineering, to run our pre-sales team. Job Description Job title: Director, Pre-Sales, Sales Engineering Location: Manchester, Basildon, Birmingham, Bristol or Leeds Salary: £120k-£130k* depending on skills & experience Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity: Merchant Services provides a diverse range of products and services to merchants from micro merchants to enterprise customers that want to accept payments via a mixture of channels including face to face, online and over the phone. Merchants of all sizes are increasingly demanding and expect a significant level of sophistication in how their payment needs are considered. Merchant Services has received significant investment under the Group Strategic Review demonstrating its strategic importance to the Group. Merchant Services is seeking a highly skilled and motivated Director of Pre-Sales, reporting to the Head of Sales Engineering, to run our pre-sales team. The Pre-sales team is part of the Sales Engineering team which is a critical team in the success of Cardnet, its role is to offer pre-sale technical support to our clients, where we'll strive to understand and solve the problems the client has while using standard or custom solutions. The pre-sales team are responsible for understanding clients' needs and proposing the best solution to solve those needs, while removing technical blockers to a successful sale. The team works closely with our commercial teams and clients. You'll share our passion for solving problems and demonstrate a proactive and tenacious approach to winning deals with all our clients from all sectors. You'll be comfortable working in a fast-moving and technical environment and take pride in building positive relationships with clients, third party payment gateways and internal colleagues including Sales, Product, IT and Compliance Teams. What you'll be doing: Pre-Sales Consultancy, you and the team will be responsible for providing technical consultancy to potential and existing clients across all sectors and segments. This consultancy will understand the clients problems and requirements while providing the best LBG solution to meet those needs. You and your team will support complex SMB, Mid-market and Enterprise Merchants for all merchant services solutions. Develop the pre-sales strategy, you'll look at the landscape, the opportunities and potential impacts and build a strategy that delivers the biggest impacts to the Merchant Services business. Process creation & optimisation, we're just getting started and there's a sea of processes to be created, optimised and improved. You'll work with the team to optimise and improve the working practises of the team to support the continuous improvement of the delivery of services to our merchants. Blocker Removal & Enablement, you'll analyse our business and actively work projects to enable better performance and remove blockers and obstacles holding us back. Team Leadership: Mentor and develop a high-performing team across pre-sales. Promote a culture of accountability, innovation, and collaboration. Partner management, work with sales leaders and sales teams to manage change and initiatives, delivering our growth strategy. Why Lloyds Banking Group? Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you can too. What you'll need: Experience of leading a pre-sales team. Demonstrable leadership skills and experience managing and building high-performing teams. Strong experience in payments (ideally gateway/merchant acquiring) or otherwise a high growth environment. Experience creating and managing reporting dashboards and performance metric. Be comfortable influencing a wide network at a senior level, including VIP clients. Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments and with senior leadership. Good understanding of sales and marketing pipeline processes. Experience collaborating with sales, marketing, and finance teams to drive revenue growth. Drive to achieve results, strong willed, motivating, and cool under pressure. Excellent critical thinking and problem-solving skills. A proactive change agent- someone who challenges the status quo, drives innovation, and inspires continuous improvement. About working for us: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus. Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top. A range of wellbeing initiatives and generous parental leave policies. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.  We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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