Customer Consultant - Cavendish Online job opportunity at Lloyds Banking Group.

Home Jobs In United Kingdom Tag: Job Customer Consultant - Cavendish Online position at Lloyds Banking Group


DatePosted 30 Days Ago bot
Lloyds Banking Group Customer Consultant - Cavendish Online
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Bristol, United Kingdom
loacation Bristol....United Kingdom

End Date Thursday 12 February 2026 Salary Range £25,517 - £26,860 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary see details below Job Description JOB TITLE:   Customer Consultant - Cavendish Online SALARY : £29,162 LOCATION:   Bristol HOURS:   Full-time – 40 hours. (Monday -Thursday 9.45am-7pm and Friday 9.45am-6pm). WORKING PATTERN:   Our work style is Hybrid, which involves spending at least two days, or 40% of your working week, in our Bristol Harbourside office. This will be agreed by your Line Manager. This advertisement may close earlier than the stated deadline if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible. About this opportunity Do you enjoy building relationships with customers and colleagues and a genuine desire to do the right thing, we’d love to hear from you.   Supporting our Cavendish Online business, we’re currently looking for enthusiastic and driven Customer Consultants. You’ll engage our customers, briefly understand their needs and signpost or transfer to the right person/team to meet those needs. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.   This is a fantastic opportunity for a motivated and adaptable individual to make a real impact, helping ensure more customers receive the protection and support they deserve.   About us From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.   What you’ll need      Telephony experience, evidenced through previous roles, high‑volume inbound or outbound calls, meeting call‑handling quality standards, or consistently adhering to telephony protocols.   Good interpersonal, organisational and communication skills, along with the ability to establish rapport quickly and make an excellent first impression.    Meet or exceed defined KPIs, such as call handling time, productivity targets, and conversion rates.   Strong attention to detail ensuring calls and information is accurately processed and that work follows relevant internal and external rules, procedures, scripts, and regulatory requirements.   About working for us Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.    We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.    As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.  We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know.   We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 22 days’ holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies   If you’re excited by the thought of becoming part of our team, get in touch. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.  We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Other Ai Matches

Assembler Senior Infrastructure Specialist Applicants are expected to have a solid experience in handling Job related tasks
Cloud Security Architect Applicants are expected to have a solid experience in handling Job related tasks
Engineering Lead Applicants are expected to have a solid experience in handling Job related tasks
Infrastructure Engineer (Web Access) Applicants are expected to have a solid experience in handling Job related tasks
Tusker Customer Service Advisor - Watford Applicants are expected to have a solid experience in handling Job related tasks
Solution Architect Applicants are expected to have a solid experience in handling Job related tasks
Senior Infrastructure Specialist – z Mainframe Db2 DBA Applicants are expected to have a solid experience in handling Job related tasks
Senior Software Engineer (Full Stack) Applicants are expected to have a solid experience in handling Job related tasks
Senior Credit Analyst - Embedded Finance Applicants are expected to have a solid experience in handling Job related tasks
Android Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Android Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
Lead Technical Application Specialist Applicants are expected to have a solid experience in handling Job related tasks
Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
Solution Architect Applicants are expected to have a solid experience in handling Job related tasks
Propositions Manager Applicants are expected to have a solid experience in handling Job related tasks
Lead Integrator CRM Applicants are expected to have a solid experience in handling Job related tasks
Treasury SME Applicants are expected to have a solid experience in handling Job related tasks
Data Engineer Applicants are expected to have a solid experience in handling Job related tasks
Savings Pricing Manager Applicants are expected to have a solid experience in handling Job related tasks
Associate Enterprise Architect Applicants are expected to have a solid experience in handling Job related tasks
Construction Quality & Cost Assurance Assistant Manager Applicants are expected to have a solid experience in handling Job related tasks
Software Engineering Lead Applicants are expected to have a solid experience in handling Job related tasks