Associate Director, Patient Assistance Programs job opportunity at AstraZeneca.

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DateMore Than 30 Days Ago bot
AstraZeneca Associate Director, Patient Assistance Programs
Experience: 5-years
Pattern: full-time
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Patient Assistance Programs

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degreeAssociate
loacation US - Wilmington - DE, United States Of America
loacation US - Wilmingto..........United States Of America

Associate Director,   Patient Assistance Programs     Wilmington,   DE   or Gaithersburg, MD     The Associate   Director,   Patient Assistance Programs   is   responsible for   the execution of   all aspects of   the program’s   operational   strategy,   including vendor   man agement, application of applicable AZ   Policies   and collaboration with key internal stakeholders .    They   will support   program   acumen to   US Patient Support ,   M arket   A ccess   S trategy ,   and   B rand teams   in order to   ensure   the role   of   free goods programs   is represented . The   Associate   Director will   report directly to the   Director of   Patient Assistance Programs   and   interact and collaborate effectively   across all functions within AstraZeneca.     Key Responsibilities:      Daily oversight and management of   AZ&Me ä   Prescription Savings   program   and other PAP programs offered .   Responsible for vendor contracts and holding   vendor accountable for all program operations, Key Performance Metrics (KPI), Service Level Agreements (SLA), and superior customer experience.   Liaise with internal stakeholders in Legal, Compliance, Corporate Affairs,   Market Access , Finance,   Purchasing ,   Operations   and IT   to ensure on-going compliance and success of programs as well as to   demonstrate   viability and success of   programs;   present periodic program updates to senior leadership.   Work collaboratively with AZ operations and compliance colleagues to develop and refine program Business Rules and Client Work Instructions which provide explicit instructions to the vendor   in accordance with   AZ policies.   Lead cross-functional effort to   maintain   and improve   AZ&Me   website and supporting resources   Support audit efforts, ensuring suppliers adhere to AZ policies and regulations   Coordinate the development of all printed and   web-based   program communication materials for the programs and consult with internal legal and compliance resources to ensure compliance with AstraZeneca and external standards.   Perform annual review/refresh of training modules and c onduct training sessions with field sales, Access   360   and Field Reimbursement Mangers to reinforce PAP policies and provide the   appropriate level   of understanding of program operations by role   Develop and   m aintain   strong working relationships   across Market Access , Customer Facing teams,   Leg al   &   C ompliance , and IT .   Liaise with key external stakeholders to   determine   and implement opportunities for strategic partnering.   Define measures of program success and provide solid analysis on a monthly and quarterly basis to cross-functional teams as well as AZ leadership.   Manage program   budget .     Position Qualifications (Minimum Requirements):     Education:   Bachelor's Degree (MBA or other related graduate-level   degree is preferred ).   Minimum of   5   years of total business experience in the healthcare or pharmaceutical/biotech industry.    Minimum 3 years’ experience in reimbursement ,   market access, Corporate Affairs, finance , compliance, and /or   regulatory.   Successful   track record   of performance in role ( s )   focused on reducing barriers to access through customer oriented logistical support programs   (i.e., HUB, PAP, etc.) , training and quality of those programs.    Vendor management experience, preferably in managing a PAP program or patient HUB services .   Proven project management skills.    Excellent Interpersonal skills   and   strong verbal and written communication skills.    Flexible with   positive   attitude and ability to prioritize projects.    Strong analytical skills   Demonstrated ability to lead and drive outcomes in a matrix environment   Ability to travel 10 – 20% of time     Preferred   Background   Experience   in   pharmaceutical manufacturer Patient Assistance Programs (PAP) .   E xperience in Biologics or Pharmaceutical Specialty Products preferably in Infectious Disease, Respiratory,   Cardio-Renal,   Inflammation, Autoimmune, Oncology, Cardiovascular and Neuroscience.   Knowledge and understanding of   regulatory   review process .   Knowledge and understanding of operations & distribution   process .     The annual base pay for this position ranges from $ 145,000   to $ 217,000.  Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage   i n accordance with   the terms of the applicable plans.     Date Posted 16-Jan-2026 Closing Date 31-Jan-2026 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

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