AI ML Software Engineering PMTS/Architect job opportunity at Salesforce, Inc..

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DateMore Than 30 Days Ago bot
Salesforce, Inc. AI ML Software Engineering PMTS/Architect
Experience: 10-years
Pattern: full-time
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loacation India - Hyderabad, India
loacation India - Hydera..........India

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Requisition: Applied AI Data Scientist, AIOps and Scale Products, PMTS/Architect Position Overview We are seeking a highly skilled and experienced Data Scientist for AIOps and Scale Products at the Principal/Architect level to join our innovative team, which focuses on building an AIOps platform for all Salesforce services. This role is crucial for designing, developing, and deploying advanced analytical solutions that drive business strategy and decision-making within an AIOps framework. The ideal candidate will possess a deep understanding of statistical modeling, machine learning, and data engineering principles, with a proven track record of leading complex data science projects from inception to production, specifically within operational intelligence and automation. Responsibilities - Lead the design and implementation of scalable and robust data science architectures for AIOps, focusing on predictive analytics, anomaly detection, and root cause analysis - Develop and deploy advanced machine learning models and algorithms to solve complex business problems related to IT operations, such as incident prediction, performance optimization, and automation - Collaborate with cross-functional teams, including engineers, product managers, and business stakeholders, to define project requirements and deliver impactful AIOps solutions - Provide technical leadership and mentorship to junior data scientists and engineers, fostering expertise in AIOps methodologies - Evaluate and recommend new technologies and methodologies to enhance our AIOps capabilities and operational intelligence - Ensure the integrity, accuracy, and security of operational data used in analytical models for AIOps - Communicate complex analytical findings and insights to both technical and non-technical audiences, particularly in the context of operations and business impact. Qualifications Required -10+ years of experience in data science, with at least 3 years in an architect or lead role - Strong proficiency in Object-oriented programming language, Python, SQL and experience with large-scale data processing technologies - Deep understanding of statistical modeling, machine learning algorithms, and experimental design, with a focus on time-series analysis, anomaly detection, and predictive modeling for operational data - Proven experience in designing and implementing end-to-end data science solutions - Excellent communication and presentation skills Preferred - Experience with cloud platforms (e.g., AWS, GCP, Azure) and MLOps practices in an AIOps context - Familiarity with deep learning frameworks (e.g., TensorFlow, PyTorch) for processing operational logs, metrics, and traces - Experience with real-time data streaming and processing from various application profiling, IT monitoring and observability tools - Good understanding of Systems Engineering, OS, JVM, DB and application performance monitoring concepts Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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