Senior Service Desk Engineer job opportunity at Guidehouse.

Home Jobs In India Tag: Job Senior Service Desk Engineer position at Guidehouse


DateMore Than 30 Days Ago bot
Guidehouse Senior Service Desk Engineer
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation IN - Trivandrum, India
loacation IN - Trivandru..........India

Job Family : User Support (India) Travel Required : None Clearance Required : None What You Will Do :   Candidate should have worked as Service Desk/helpdesk/desktop support Engineer. Candidate should have strong communication skills in English both verbal and written who provides support to Global users by providing technical assistance. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Troubleshoot research, diagnose, document, and resolve technical issues surrounding Operating systems, MS Office applications, email, other special applications, Internet connections, and hardware/peripheral equipment Should have working knowledge in any ticketing tools. Preferably ServiceNow. What You Will Need : Route problems to internal next level IT support staff. Should have quick learning and monitoring skills Knowledge in ITIL framework Knowledge in Information Security concepts aligning to ISO 27001 standards ​ What Would Be Nice To Have : Documentation skills Solve complex, non-routine problems and determine innovative solutions through cost/benefit analysis. Willing to work only in Rotational Shifts to be a part of Global Support team supporting users in US and various other locations. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com .  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Other Ai Matches

Consultant II Applicants are expected to have a solid experience in handling Job related tasks
Senior Workday Data Conversion Applicants are expected to have a solid experience in handling Job related tasks
Summer Intern 2026 - UK Public Sector Consulting - London Applicants are expected to have a solid experience in handling Job related tasks
Salesforce Project Manager Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Salesforce Solution Architect Applicants are expected to have a solid experience in handling Job related tasks
Junior AR Associate - PDX Applicants are expected to have a solid experience in handling Job related tasks
PeopleSoft HR Developer Applicants are expected to have a solid experience in handling Job related tasks
NYC Technology Leader Applicants are expected to have a solid experience in handling Job related tasks
Managing Consultant - Life Sciences Advisory - Commercial Applicants are expected to have a solid experience in handling Job related tasks
Health Account Growth Leader Applicants are expected to have a solid experience in handling Job related tasks
Financial Improvement & Audit Remediation Programs Specialist Applicants are expected to have a solid experience in handling Job related tasks
HIM - Release of Information Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Consultant - Financial Services Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Business and Customer Experience Analyst Applicants are expected to have a solid experience in handling Job related tasks
Enclave Program Manager Applicants are expected to have a solid experience in handling Job related tasks
Campaign Growth Leader Applicants are expected to have a solid experience in handling Job related tasks
Security Control Assessor/Technical Evaluator Applicants are expected to have a solid experience in handling Job related tasks
Defense & Security Content Lead Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Partner, Life Sciences Advisory Applicants are expected to have a solid experience in handling Life Sciences Advisory related tasks
Proposal Coordination, Senior Associate Applicants are expected to have a solid experience in handling Senior Associate related tasks
Linkage Project Manager Applicants are expected to have a solid experience in handling Job related tasks
Process Transformation and Change Management Analyst Applicants are expected to have a solid experience in handling Job related tasks
Project Supervisor - Hospital A/R - PFS - Revenue Cycle Applicants are expected to have a solid experience in handling Job related tasks