Operations Senior Manager, Renewals job opportunity at Salesforce, Inc..

Home Jobs In Australia Tag: Renewals Operations Senior Manager, Renewals position at Salesforce, Inc.


DateMore Than 30 Days Ago bot
Salesforce, Inc. Operations Senior Manager, Renewals
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Renewals

Copy Link Report
degreeOND
loacation Australia - Sydney, Australia
loacation Australia - Sy..........Australia

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. A blend of strategy and operational execution, the Strategy & Operations Senior Manager partners with Renewals Leadership as a trusted advisor, focused on optimising the retention forecasting motion. This is a high-impact role requiring cross-functional alignment with Sales and Customer Success with a collaborative approach. This role owns the weekly forecasting process, makes recommendations for the forecast, is responsible for sharing the forecast,  and drives quarterly reviews with Sales, Product and Success leadership covering the forecast. This person leverages insights to increase accuracy and efficiency in the retention forecast across 7+ operating units. You are the forecasting expert!  We’re looking for highly passionate candidates who have relentless curiosity, a startup mentality, attention to detail, willingness to manage multiple priorities, and ability to deal with ambiguity effectively. This is an individual contributor role reporting to the Director, Renewals Strategy & Operations. Responsibilities: Orchestrate the weekly OU forecast process across Renewals Drive forecast excellence, coordinate prep and analytics for weekly OU forecast calls Partner with the Analytics team and perform ad-hoc analyses across multiple data sets and tools (examples of analyses include customer segmentation, participation, propensity to buy, white space, likelihood to churn, etc.) to drive forecast accuracy or improve forecast recommendations Evaluate ongoing OU business performance against Targets Collaborate cross-functionally with Sales Strategy to develop a joint forecasting cadence Create executive-level presentations for both local and global leadership reviews; support quarterly business reviews Experience: Professional experience, ideally in Sales strategy/business operations roles Experience with forecasting, business analysis, and data visualisation Strong business acumen and stakeholder management Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Skills: Excellent presentation and executive engagement skills Outstanding written and verbal communication skills, with the ability to craft compelling stories for diverse audiences to communicate strategy Self-starter and high degree of motivation to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment. Ability to translate complex information into easily consumable insights Working knowledge of Salesforce Intermediate or better mastery of Snowflake/SQL and Excel/G-sheets Beginner or better mastery of Tableau Flexible schedule, the ability to work with our global Renewals teams in different time zones. At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Other Ai Matches

Principal Software Engineer / PMTS - Backend - Distributed Systems Applicants are expected to have a solid experience in handling Job related tasks
SMB, Prime Territory Account Executive, MuleSoft Applicants are expected to have a solid experience in handling Prime Territory Account Executive, MuleSoft related tasks
Commercial / Emerging Enterprise Account Executive - Tech & Media Applicants are expected to have a solid experience in handling Job related tasks
Salesforce Senior Success Architect Applicants are expected to have a solid experience in handling Job related tasks
Sr. Account Executive - Public Sector NL Applicants are expected to have a solid experience in handling Job related tasks
Cloud Account Executive - Agentforce Applicants are expected to have a solid experience in handling Job related tasks
Lead Solution Engineer - Mulesoft Applicants are expected to have a solid experience in handling Job related tasks
Alliance Solution Engineer - [장애인채용, People with disabilities] Applicants are expected to have a solid experience in handling People with disabilities] related tasks
Lead Solution Engineer - Slack Applicants are expected to have a solid experience in handling Job related tasks
Senior Solution Engineer(Nagoya) Applicants are expected to have a solid experience in handling Job related tasks
Sales Compensation Senior Analyst Applicants are expected to have a solid experience in handling Job related tasks
RVP, Sales - MuleSoft (CBU Brasil) Applicants are expected to have a solid experience in handling Sales - MuleSoft (CBU Brasil) related tasks
Success Architect, Marketing Cloud Applicants are expected to have a solid experience in handling Marketing Cloud related tasks
Lead SE, Industry Cloud Specialist Applicants are expected to have a solid experience in handling Industry Cloud Specialist related tasks
Business Development Representative - Polish Speaker Applicants are expected to have a solid experience in handling Job related tasks
Lead, Account SE, ECS, Public Sector Applicants are expected to have a solid experience in handling Account SE, ECS, Public Sector related tasks
Customer Success Manager, Tableau Applicants are expected to have a solid experience in handling Tableau related tasks
Salesforce Technical Architect (Revenue Cloud Or Salesforce CPQ) Applicants are expected to have a solid experience in handling Job related tasks
Named Account Executive - Enterprise - Manufacturing Applicants are expected to have a solid experience in handling Job related tasks
Full Stack Software Engineering, Lead, B2C Identity Platform Applicants are expected to have a solid experience in handling Lead, B2C Identity Platform related tasks
Senior Director, Revenue Recognition Applicants are expected to have a solid experience in handling Revenue Recognition related tasks
Success Architect, Marketing Cloud Applicants are expected to have a solid experience in handling Marketing Cloud related tasks
Mulesoft Account Executive - Finland Applicants are expected to have a solid experience in handling Job related tasks