Junior Payment Exceptions Specialist job opportunity at U.S. Bank National Association.

Home Jobs In Poland Tag: Job Junior Payment Exceptions Specialist position at U.S. Bank National Association


DateMore Than 30 Days Ago bot
U.S. Bank National Association Junior Payment Exceptions Specialist
Experience: General
Pattern: full-time
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degreeDiploma
loacation Warsaw, Poland, Poland
loacation Warsaw, Poland....Poland

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.   As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.   We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do. Job Description Junior Payment Exceptions Agent Position Summary: As a Junior Payment Exceptions Agent, you will be part of a dynamic operations team responsible for identifying and resolving payment-related issues. Your role will focus on supporting the accurate and timely processing of financial transactions, especially those that require manual intervention due to system exceptions. You will collaborate with internal teams such as investment sales, Compliance, and back-office operations to ensure smooth workflows and regulatory compliance. This entry-level position is ideal for individuals looking to start or grow their career in financial operations. You will receive training and guidance to develop your skills in payment processing, problem-solving, and cross-functional communication. Key Responsibilities: •    Review and investigate exceptions in financial systems. •    Support internal teams by responding to operational queries and assisting with issue resolution. •    Escalate complex issues to senior team members or relevant departments when needed. •    Document actions taken and maintain accurate records in line with company procedures. •    Communicate with internal stakeholders to ensure timely resolution of issues. •    Participate in team meetings and contribute to process improvement discussions. •    Learn and apply regulatory and compliance requirements relevant to payment operations. •    Assist in preparing basic reports and summaries for internal use. Qualifications: Education & Experience: •    High school diploma or equivalent; a degree in finance, economics, or business is a plus. •    Previous experience in customer service, administration, or financial operations is beneficial but not required. •    Willingness to learn and grow within a structured operational environment. Skills & Competencies: •    Proficient in English at a B2 level (Upper-Intermediate), both written and spoken. •    Strong attention to detail and accuracy. •    Basic analytical and problem-solving skills. •    Ability to work well in a team and communicate clearly. •    Familiarity with Microsoft Office (especially Excel and Outlook). •    Interest in financial services and operational processes. Hybrid/flexible schedule Location Expectations The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. Accessibility We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support. Total Rewards U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.   We offer a market-competitive compensation package that includes: Clearly defined salary ranges aligned with industry benchmarks and internal equity standards. Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance. Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness). Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria. Employee recognition programs that celebrate achievements and milestones for all.   We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application. We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon .   Closing Date Posting may be closed earlier due to high volume of applicants.   We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

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