Public Service Manager II position at Maine.| United States Of America

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Maine Public Service Manager II

Experience: General

Pattern: full-time

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If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Maine Revenue Services Income and Estate Tax Division Opening Date: January 21, 2026 Closing Date: February 4, 2026 Grade / Admin Unit: 31/ Confidential Job Class Code: MA31 Salary: $74,713.59 - $105,809.60/Annually Position Number: 016303231 Location: Portland OVERVIEW: Maine Revenue Services (MRS) is seeking a highly talented individual to manage the Business Audit Unit (the Unit) within the Income and Estate Tax Division. MRS’ mission is to fairly and efficiently administer the State's tax laws with integrity and professionalism. The Unit serves an important compliance and taxpayer education function by auditing business-related (corporate income, franchise, insurance premiums, and pass-through entity) taxes administered by the Division. JOB DESCRIPTION: The position directs a team of managers and revenue agents. The position also advises the Division Director on education and training for staff and the public, reconsideration decisions, voluntary disclosure agreements, advisory rulings, policies, rules and legislation. If you are a people-first leader with strong organizational and communication skills and want to use your experience to benefit Maine taxpayers, come join our team. Maine Revenue Services is a collaborative workplace. RESPONSIBILITIES: Primary responsibilities, as they relate to the taxes administered by the Division include: Designing and updating audit processes and procedures. Leading and promoting positive organizational change and planning. Managing the Unit including the preparation of audit plans, directing examinations of business records, reviewing and approving correspondence and assessments, oversight of the Division reconsideration process, and participation in Board of Tax Appeals/Court appeals processes. Managing audit related projects through delegation. Coordinating the development, maintenance, and application of the Revenue Agent Trainee program as it relates to taxes administered by the Unit. Hiring, training, developing, and mentoring a dedicated team of professional staff to facilitate succession planning. Meeting regularly with Unit staff to provide management guidance and receive feedback/status reports. Generating timely statistical reports for Executive management. Remaining current on all federal and state tax law changes. Performing complex analyses of federal and state tax matters. Critically reviewing and commenting on draft statutory language, rules, forms, and guidance documents. Participating as a contributing advisor to the Policy Group members. Representing the agency and actively speaking at various public engagements, such as the Maine Tax Forum, Maine Tax Symposium, etc. Actively participating in various MRS workgroups/committees. Implementing, administering, and complying with human resource laws, policies, procedures, and practices. KNOWLEDGE, SKILLS AND ABILITIES: Attention to detail and strong organizational and leadership skills. An ability to critically review established procedures to identify areas for improvement. Ability to analyze and plan unit activities and implement solutions with a focus on accuracy, efficiency, and effectiveness. Extensive knowledge of federal and state income tax laws, rules, and policies. Demonstrated ability to interpret and explain (verbally and in writing) federal and state income tax laws, rules, and policies. Being a highly organized self-starter capable of using professional judgement in prioritizing their own work and that of subordinates. Ability to establish and maintain communications and effective working relationships with agency staff, the general public, and a variety of internal and external stakeholders. A solid ability to communicate effectively and efficiently both verbally and in writing to a wide audience of varying abilities. Ability to analyze information, develop plans, draw logical conclusions, and make sound decisions and recommendations. Ability to be flexible and adjust to business needs while balancing multiple tasks and priorities. Ability to exercise discretion and brief upper-level management on pertinent issues. Knowledge of human resource management principles, practices, and techniques. MINIMUM QUALIFICATIONS: A bachelor’s degree from an accredited educational institution -OR- four (4) years of equivalent post-secondary education, training, and/or professional level experience in accounting, tax collection, and finance that demonstrates the ability to use independent judgment, initiative, and discretion to make decisions on complex matters - AND - four (4) years professional level experience, including two (2) years in a supervisory capacity in taxation, accounting or related programs. Preference will be given to candidates with the following skills or experience : Experience with multi-state taxation. Experience in the tax types and programs administered by the Unit. Experience in management or supervision of audit / tax staff. Experience leading organizational change. APPLICATION INSTRUCTIONS: Please submit a cover letter along with a current resume. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such. CONTACT INFORMATION: For more information or questions specific to the position, please contact Name and email address /phone number (default will be: recruiting.ggsc@maine.gov ) All job candidates applying for Maine Revenue Services’ positions will be subject to a tax clearance check . To be selected for a position, all returns must be filed, and tax liabilities must be paid in full . The results of the tax clearance check will be documented as part of the selection process . For all candidates not currently employed at Maine Revenue Services: State law requires that applicants seeking initial employment with Maine Revenue Services undergo a fingerprint based state and federal criminal history record check. This position is not eligible for visa sponsorship or STEM OPT extensions. Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State . Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements . Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value). Retirement Plan – The State of Maine contributes 18.91 % of pay to the Maine Public Employees Retirement System ( MainePERS ), on behalf of the employee . Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense. Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses. Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office . Living Resources Program – Navigate challenging work and life situations with our employee assistance program. Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave . Additional , unpaid leave may also be available, under the Family and Medical Leave Act . Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness . Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart. If you require a paper application, please download and print one HERE . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.

Public Service Manager II job opportunity at Maine.

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