Director, Operational Excellence job opportunity at Early Warning Services, LLC.

Home Jobs In United States Of America Tag: Operational Excellence Director, Operational Excellence position at Early Warning Services, LLC


DateMore Than 30 Days Ago bot
Early Warning Services, LLC Director, Operational Excellence
Experience: 15-years
Pattern: full-time
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Operational Excellence

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degreeMaster's (M.A.)
loacation Scottsdale, United States Of America
loacation Scottsdale....United States Of America

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The Director, Operational Excellence is responsible for working with the team lead to drive operational excellence and organizational efficiency initiatives across the Early Warning.  This includes helping lead the design, implementation, and continuous improvement of business processes across the enterprise. This role is focused on ensuring cross-functional processes are optimized for scalability, agility, and performance, aligning with strategic goals to deliver measurable business outcomes. Essential Functions Helps lead the execution of the organization’s process efficiency and optimization initiatives within defined business domains, ensuring alignment with broader enterprise priorities Conducts and oversees process assessments across assigned functions to identify inefficiencies, redundancies, risks, and opportunities for improvement Helps lead a small team in guiding delivery of medium- to large-scale process improvement and transformation initiatives Partners with senior leaders and key stakeholders to translate strategic priorities into actionable process improvement efforts, supporting cross-functional collaboration and effective execution Partners closely with the Head of Corporate Strategy and the Senior Director of Operational Excellence to execute agreed-upon transformation priorities, ensuring strategic intent is translated into measurable operational outcomes. Defines, tracks, and analyzes key performance indicators (KPIs) to measure process effectiveness, efficiency gains, and initiative outcomes Supports the adoption of automation, AI, and digital solutions by identifying use cases, partnering with technology teams, and driving implementation within scope Prepares clear, data-driven analyses, reports, and recommendations for senior leadership, translating process findings into practical, decision-support insights Serves as a change champion for assigned initiatives, driving engagement and adoption through effective communication, stakeholder management, and follow-through Ensures compliance, risk, and scalability considerations are incorporated into process redesigns in collaboration with risk, legal, and control partners Minimum Qualifications Bachelor’s degree in business administration, operations management, industrial engineering, or related field 15 or more years of experience in business process improvement, operations excellence, or management consulting, preferably with at least 3 years in a director or principal-level role. Experience may also be attained through graduate level study Demonstrated success in leading enterprise-wide transformation initiatives with measurable impact Deep knowledge of process improvement frameworks (e.g., DMAIC, Lean, Six Sigma, Kaizen) Strong background in change management and executive stakeholder management Exceptional communication, influencing, and negotiation skills Background and drug screen Preferred Qualifications Master’s degree or MBA. Lean Six Sigma Black Belt or Master Black Belt certification. Experience in Financial Services Strong data-driven decision-making skills, with proficiency in BI tools and advanced analytics. Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. The base pay scale for this position in: Phoenix, AZ in USD per year is: $154,000 - $193,000. New York, NY/ San Francisco, CA in USD per year is: $186,000 - $232,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes. Some of the Ways We Prioritize Your Health and Happiness    Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. 12 weeks of Paid Parental Leave Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.   And SO much more! We continue to enhance our program, so be sure to  check our Benefits page here   for the latest. Our team can share more during the interview process! Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

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