Patient Access Services Supervisor 1 job opportunity at Ohio State University.

Home Jobs In United States Of America Tag: Job Patient Access Services Supervisor 1 position at Ohio State University


DateMore Than 30 Days Ago bot
Ohio State University Patient Access Services Supervisor 1
Experience: 3-years
Pattern: full-time
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degreeBachelor's (B.A.)
loacation Outpatient Care/Ambulatory, United States Of America
loacation Outpatient Car..........United States Of America

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu . If you have questions while submitting an application, please review these frequently asked questions . Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process. Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.  Job Title: Patient Access Services Supervisor 1 Department: Ambulatory Services | Sports Medicine Administration Scope of Position  This position oversees the daily operations of Patient Access Coordinator staff working within the Ambulatory Rehabilitation Department at The Ohio State University Wexner Medical Center. Daily operations include, but is not limited to, ensuring accurate patient registration for billing, scheduling, clinical operations and statistical purposes, timely processing of documents needed for compliance of regulatory requirements, optimizing reimbursement, personnel management, clinic operations, and maintaining excellent customer satisfaction levels. This position requires the ability to work with multiple computerized systems with different rules and operational methods. The Supervisor is also required to travel to multiple locations on a regular basis and is responsible for the training and orienting of all personnel who report to them. Position Summary  The Supervisor has primary responsibility for the daily management of all registration, billing, financial processing, scheduling and access management, precertification’s, and CMS compliance standards for Ambulatory Rehabilitation clinics. This includes direction of staff in programmatic operations needed to assure compliance with quality standards and regulations established by the Medical Center. Financial processing includes minimizing write-offs and denials and promotion of point of service collection initiatives established by the Medical Center. Customer satisfaction includes maintaining excellent customer satisfaction levels. The Supervisor will also assist in the development of job descriptions, postings, and hiring, while also overseeing the orientation and training and professional development of their employees in compliance with department operations. MINIMUM REQUIRED QUALIFICATIONS Bachelor's degree or equivalent experience. 3 years of relevant experience required. 4-8 years of relevant experience preferred. Additional Information: Qualifying Attributes for a Supervisor: We are seeking candidates who excel in: People Management : Proven ability to effectively lead, mentor, and support a Team, fostering a positive and collaborative team culture. Operational Collaboration : Strong aptitude for working closely with clinic management to ensure seamless operations and alignment with clinic goals. Leadership Skills : Demonstrates confidence and skill in guiding teams through day-to-day challenges and long-term objectives. Communication Excellence : Adept at clear, professional, and compassionate communication with staff, patients, and management. Conflict Resolution : Skilled at addressing and resolving conflicts constructively to maintain a harmonious work environment. Adaptability and Problem-Solving : Thrives in dynamic environments and bring creative solutions to operational or personnel challenges. Empathy and Emotional Intelligence : Values and supports the well-being and growth of team members while maintaining professional boundaries. Cover Letter Guidance: If you are interested in this opportunity, please include a cover letter with your resume addressing the following: People Management : Describe your experience in managing and supporting a Team. Share how you have successfully fostered team growth, addressed challenges, and created a positive work environment. Leadership Style : Share your approach to leadership and how you balance managing individual team members' needs while driving team performance. Vision for the Role : Explain how you envision contributing to the PAC team and the department’s overall success in this supervisory position Location: Morehouse Medical Plaza - Pavilion (0880) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The university is an equal opportunity employer, including veterans and disability.  As required by Ohio Revised Code section 3345.0216 , Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.

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