Box Office Manager job opportunity at Legends Global.

Home Jobs In United States Of America Tag: Job Box Office Manager position at Legends Global


DateMore Than 30 Days Ago bot
Legends Global Box Office Manager
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Canton, OH, United States Of America
loacation Canton, OH....United States Of America

POSITION: Box Office Manager DEPARTMENT: Box Office REPORTS TO:  General Manager FLSA STATUS: Salaried, Exempt Summary LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global , the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Oversees ticket sales and all aspects of box office operation by performing the following duties personally or through subordinates: Essential Duties and Responsibilities Directs and oversees the internal control of daily operations as outlined in the SMG Box Office Manual. Coordinates all event information between the promoter, facility personnel and the ticket company in a timely manner. Works with event promoter and appropriate personnel to establish ticket pricing and seating configuration. Builds and modifies all computer ticket events and issues computer access codes to facility management. Coordinates the house scale for all ticket events. Maintains communication with ticket company representatives for updates and/or revisions in computer operations. Monitors daily ticket sales for all upcoming events and communicates information to the Director and promoter representative. Prepares cash bank and daily accurate inventory of all tickets distributed and available for sale. Prepares and presents the final box office statement for settlement of each event. Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public. Establishes files on each event that consist of seats on-hold for the building and promoter, complimentary ticket vouchers, event audits and ticket inventory schedules. Supervises, instructs, and trains ticket sellers as to the proper selling procedures. Assists or sells tickets as needed. Opens and or closes ticket window as required. Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately. Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets. Maintains accurate record of daily balance of cash received, tickets sold and change bank/vault. Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor. Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.  Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions. Prepares and submits daily report of business transactions. Maintains accurate count of tickets sold, money received from ticket sellers and change banks Perform as manager-on-duty when needed Assists with Civic Center projects and duties when necessary Supervisory Responsibilities            Manages the Ticket Sellers or other Box Office staff. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with ASM Global’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. Qualifications Ability to work with minimal supervision Ability to work flexible hours based on events, including daytime, evening, weekends and holidays, as needed. Must be able to speak, read, and write English. Must have professional attitude and appearance. Education and/or Experience           Bachelor's Degree preferred 3 years related experience required Or equivalent combination of education and experience Experience in accounting and customer service essential Box office experience in a similar environment strongly preferred Supervisory experience preferred Skills and Abilities   Excellent communication, problem solving and organizational skills required Demonstrated knowledge of accounting and financial procedures, including record keeping and reconciliation Ability to analyze data and figures Knowledge of supervisory principles and practices Ability to coordinate and schedule staff Excellent good customer service and public relations skills Demonstrated knowledge of ticket selling/box office operations Ability to count money, make change accurately WORKING CONDITIONS Location: Canton Memorial Civic Center Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Other Ai Matches

Catering Attendant- Superdome Applicants are expected to have a solid experience in handling Job related tasks
Ticket Seller - Sanford Center Applicants are expected to have a solid experience in handling Job related tasks
Senior Financial Analyst (Legends Global - NYC) Applicants are expected to have a solid experience in handling Job related tasks
Security Applicants are expected to have a solid experience in handling Job related tasks
IT Assistant Applicants are expected to have a solid experience in handling Job related tasks
Manager, Partnership Sales (AdPro) Applicants are expected to have a solid experience in handling Partnership Sales (AdPro) related tasks
Assistant Kitchen Manager - LOBELS Applicants are expected to have a solid experience in handling Job related tasks
Dishwasher - Lakewood Amphitheater Applicants are expected to have a solid experience in handling Job related tasks
Catering / Food & Beverage Manager - Lake Charles Event Center Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Regional Director of Human Resources (East) Applicants are expected to have a solid experience in handling Job related tasks
Lancaster Chef Applicants are expected to have a solid experience in handling Job related tasks
Runner, Suites - Smoothie King Applicants are expected to have a solid experience in handling Suites - Smoothie King related tasks
Server, Premium - Jiffy Lube Live Applicants are expected to have a solid experience in handling Premium - Jiffy Lube Live related tasks
Custodial Staff - Part Time Applicants are expected to have a solid experience in handling Job related tasks
Director of Finance Applicants are expected to have a solid experience in handling Job related tasks
Conversion - Full Time Applicants are expected to have a solid experience in handling Job related tasks
Housekeeper Applicants are expected to have a solid experience in handling Job related tasks
Director of Finance (Etihad Park) Applicants are expected to have a solid experience in handling Job related tasks
Warehouse Worker Applicants are expected to have a solid experience in handling Job related tasks
Banquet Server at AT&T Stadium Applicants are expected to have a solid experience in handling Job related tasks
Dishwasher Applicants are expected to have a solid experience in handling Job related tasks
Parking Attendant Applicants are expected to have a solid experience in handling Job related tasks
Housekeeping, Lead Events PT Applicants are expected to have a solid experience in handling Lead Events PT related tasks