Personal Line Customer Service Representative job opportunity at Brown & Brown, Inc..

Home Jobs In United States Of America Tag: Job Personal Line Customer Service Representative position at Brown & Brown, Inc.


DateMore Than 30 Days Ago bot
Brown & Brown, Inc. Personal Line Customer Service Representative
Experience: 2-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Greensboro, NC, USA, United States Of America
loacation Greensboro, NC..........United States Of America

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is s eeking a Personal Lines Customer Service Representative to join our growing team in Greensboro, NC .     T he P ersonal Lines Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities.     How You Will Contribute :     Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters.    Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell opportunities.    Provide an exceptional customer experience.    Document renewal, sales, and insurance operations compliance documents into the agency management systems .     Attending internal and client meetings, as needed.    Follow agency guidelines, policies, and procedures.    Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.    Promote a commitment to achieve or exceed internal and external performance standards.   Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing.     Licenses and Certifications:      Property & Casualty Producer Insurance License in good standing     Skills & Experience to Be Successful :     2+ years of customer service experience in the insurance industry    Comprehensive knowledge of personal lines insurance to include home, auto, umbrella, watercraft, collections, etc.    Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher.     Experience handling personal account renewals, service needs, and customer escalations   Experience handling policy endorsement requests, mortgage changes and Auto IDs    Experience handling payments or billing questions   Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance   Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement  Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.  Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself    As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Other Ai Matches

Senior Benefits Consultant (Large Market) Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
SSDI Advocate Liaison Applicants are expected to have a solid experience in handling Job related tasks
Vendor Payable Specialist Applicants are expected to have a solid experience in handling Job related tasks
Commercial Lines Property Casualty Broker Applicants are expected to have a solid experience in handling Job related tasks
Small Commercial Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Property Casualty Client Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Account Executive Property Casualty Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Marine Mechanical Claims Adjuster Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Business Intelligence Analyst Applicants are expected to have a solid experience in handling Job related tasks
Application Developer/Analyst Applicants are expected to have a solid experience in handling Job related tasks
Commercial Lines Underwriting Assistant Applicants are expected to have a solid experience in handling Job related tasks
Property & Casualty Insurance Placement Specialist Applicants are expected to have a solid experience in handling Job related tasks
Operations Assistant Applicants are expected to have a solid experience in handling Job related tasks
Benefits Analyst Applicants are expected to have a solid experience in handling Job related tasks
Agency Services Specialist Applicants are expected to have a solid experience in handling Job related tasks
Bilingual Customer Service Representative Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
New Business Content Specialist Applicants are expected to have a solid experience in handling Job related tasks
Commercial Lines Account Manager Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Sales Support Analyst/Salesforce Admin Applicants are expected to have a solid experience in handling Job related tasks
Senior Commercial Lines Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Retail Counsel Applicants are expected to have a solid experience in handling Job related tasks
Financial Consultant Applicants are expected to have a solid experience in handling Job related tasks
Employee Benefits Account Executive Applicants are expected to have a solid experience in handling Job related tasks