Event IT Technician (Legends Global Merchandise) job opportunity at Legends Global.

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DateMore Than 30 Days Ago bot
Legends Global Event IT Technician (Legends Global Merchandise)
Experience: 2-years
Pattern: full-time
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loacation Indianapolis, IN, United States Of America
loacation Indianapolis, ..........United States Of America

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! GLOBAL MERCHANDISE   Recognized leaders in retail and merchandising worldwide,   Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across   different categories . For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience .    We pride ourselves in creating a customized portfolio of inventory based on each   property and   operating   as a true extension of each client’s brand .    Different guests want different things, and we are here to build and provide a tailored retail experience.      THE ROLE   Candidate eligible for this position must be customer service-focused, with the ability to work independently and be flexible to   help out   with any Legends locations.   The person filling this position will have success if they   possess   the ability to work in a   fast-paced , dynamic work environment with changing work priorities. The qualified individual will also   possess   solid analytical and   problem-solving   skills; proven ability to organize, manage, and complete multiple tasks in an efficient and   timely   fashion; strong verbal and written communication and the ability to   establish   and maintain effective working relationships with all internal and external stakeholders .     35% travel   is   required .      ESSENTIAL FUNCTIONS     Travel to event sites to install and configure POS systems, including terminals, mobile devices, printers, and payment peripherals.   Establish and test network connectivity (wired and wireless) to ensure reliable POS operations.   Prepare and stage equipment prior to event launch.   Monitor and   maintain   POS systems throughout the event, ensuring uptime and resolving technical issues promptly.   Provide on-site IT support for staff and troubleshoot hardware/software issues.   Safely dismantle and pack POS and IT equipment for return shipment.   Document system performance and report any issues for follow-up.   Support end-user applications and perform software updates as needed.   Maintain compliance with security policies and data protection standards.   Participate in special projects and provide after- hours   support when   required .   Provide on-site support for local and/or   special events   (with travel   required   as needed   up to 35% ).   Provides after-hours, on-call support for end-users as assigned.   Special projects, requests, and other   duties   assigned.   Asset Management of   Point-of-Sale   systems, connection points, scanners, and printers.    Maintain an event schedule.   Maintain Point of Sale portals, with discounts, product, and user access.   Create ERP events that tie into the point of sale.     QUALIFICATIONS   To perform this job successfully, the candidate must be able to perform each essential   dut ies   above   at   the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required .      2-year degree in related field, or minimum of 2   years   work experience in help desk, desktop, application, or point-of - sale   support.   ​ Preferred   pre knowledge   of   point of sale   systems such as   AtVenu , Square, or Retail Cloud .     COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site LGM Indianapolis, IN PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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