Corporate Travel Consultant job opportunity at American Express Global Business Travel.

Home Jobs In Hong Kong Tag: Job Corporate Travel Consultant position at American Express Global Business Travel


DatePosted 30+ Days Ago bot
American Express Global Business Travel Corporate Travel Consultant
Experience: 3-years
Pattern: full-time
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loacation Hong Kong, Hong Kong
loacation Hong Kong....Hong Kong

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel C onsultant , you’ll join our highly skilled team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT .   What You’ll Do   Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations   Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided   Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements   Use positive telephone service techniques and act on special customer requests   Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels   ​ ​ We look forward to sharing more detailed job functions and key performance indicators during the interview process.   What We’re Looking For Minimum 3 years of proven experience in travel industry TMC/Agency Proficient in English- Verbal & written skills Passion for excellence in client service, including proactive anticipation of needs   Native GDS expertise (Sabre is preferred) Professional communication (written and verbal)   Attention to detail   Act with integrity, and look after personal traveler information   Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)   Understanding in international travel requirements and destination knowledge is must Understand customers’ needs to propose best alternatives in terms of pricing/routing Resolving customer issues quickly and independently / with supplier   Teamwork and openness to feedback   Workings hours will be HKT - 8 AM - 5 PM or 9 AM - 6 PM This role requires consultant to work from our office in Hong Kong from Monday to Friday (5 Days Onsite). Consultants should be flexible to work on Public Holidays       Location Hong Kong       The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

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