Account Manager – Health job opportunity at WILEY.

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DateMore Than 30 Days Ago bot
WILEY Account Manager – Health
Experience: 3-years
Pattern: full-time
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loacation Seoul, KOR, South Korea
loacation Seoul, KOR....South Korea

Job Description: Account Manager – Health Location: Seoul, KOR Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns. About the Role: We are seeking an Account Manager, Health to manage, retain, and grow our institutional customer base across the Health sector. In this highly autonomous role, you will oversee a portfolio of healthcare‑related accounts, driving renewals, expanding product adoption, and identifying new opportunities across journals, non‑journal solutions, and AI‑supported research offerings. You will work closely with cross‑functional teams globally, leveraging data, market insights, and strong customer relationships to ensure Wiley continues to deliver meaningful value to Health customers across the region. How you will make an impact Independently manage a portfolio of institutional Health customers, including ongoing account planning, goal‑setting, and performance review. Renew and renegotiate journal and non‑journal agreements to maintain strong revenue retention and ensure compliance with regulatory standards. Identify and drive non‑journal cross‑sell opportunities and introduce AI platform offerings to deepen customer engagement. Analyze usage trends and customer data to assess account health, mitigate risk, and inform proactive engagement strategies. Provide timely, effective responses to customer questions and issues, strengthening long‑term relationships and defending revenue. Conduct in‑depth customer research and gather market insights to tailor your outreach and elevate customer conversations. Facilitate data‑driven negotiations that align stakeholders and deliver successful contract outcomes. Partner with internal teams across time zones to support customer needs and maintain accurate CRM documentation. Delegate smaller renewals and administrative tasks to Sales Coordinators to ensure efficient focus on strategic activities. What we look for: A 4‑year undergraduate degree. 3+ years of institutional sales experience, ideally within publishing, information services, or technology. Understanding of AI applications in research and Health environments. Fluency in Korean and English; an additional Asian language is a strong advantage. Experience in the healthcare sector is highly valuable. Excellent presentation, negotiation, and relationship‑building capabilities. Ability to work independently, manage your own territory, and operate with resilience under pressure. Strong cross‑functional collaboration skills, especially across multiple time zones. A self‑motivated, data‑driven, customer‑centric approach to achieving results. About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles. When applying, please attach your resume/CV to be considered. #LI-YZ1

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