Order Management Specialist job opportunity at Solera.

Home Jobs In Poland Tag: Job Order Management Specialist position at Solera


DateMore Than 30 Days Ago bot
Solera Order Management Specialist
Experience: 3-years
Pattern: full-time
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loacation Poznan, Poland
loacation Poznan....Poland

Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.   For more information, please visit solera.com.   The Role We are looking for a person who join s the Ordermanagement Team and will support us in our daily tasks   What You’ll Do Receive Order via Client process in Sales Force upon customer signature and validation of sales Create and deliver order-confirmation upon validation of agreed terms and individual agreements Check of created access rights Clarify technical issues regarding accessing to the applications provided our customers Check the correctness and activate interface’s set up Edit and implement price changes and price increases Modify price groups and items within price groups Activate new Customer's contract Create / deactivate of test accounts Process of partial and full cancellations Capture of customer and contacts in Sales Force Agreement’s revision which are on status "on hold" Project workings by mass update done on the customer's level Support on customer migration for new products or platforms Verification of data correctness in test environments   What You’ll Bring University degree Min. 3 years of experience in Ordermanagement or Customer Service Proven track record as an Ordermanagement, Data entry or Customer Service specialist (must) Fluent German and English min. B2/ C1 (must) Knowledge of other foreign language would be an asset;  Knowledge of   german law and regulations regarding billing, taxation, and best practices. MS Office fluency (Word, PowerPoint, Excel) Ability to enhance process and controls V ery good customer service skills and client-focus attitude Ability to work well under pressure and meet deadlines.   Ability to prioritize tasks and work in a fast-paced environment. It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

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