Customer Service Representative job opportunity at Magna International Inc..

Home Jobs In Mexico Tag: Job Customer Service Representative position at Magna International Inc.


DateMore Than 30 Days Ago bot
Magna International Inc. Customer Service Representative
Experience: General
Pattern: full-time
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degreeMBA
loacation Guadalupe, MX, Mexico
loacation Guadalupe, MX....Mexico

Job descriptions may display in multiple languages   based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling. Job Responsibilities: Objetivo del Puesto Obtiene e interpreta los requerimientos de producto terminado.  El representante de servicio al cliente es responsable de obtener, analizar y organiza la información de entregas al cliente diario y semanal en cantidades adecuadas de embarque.   Inicia los embarques y verifica que todos los requisitos de entrega se cumplan y se comunique adecuadamente la demanda futura. Responsabilidades Principales Proveer soporte a los clientes, asegurándose que los procesos de embarque sean cumplidos en cantidad y de manera puntual. Realizar todas las transacciones en BAAN, para todos los embarques diarios y semanales, además de generar la documentación necesaria. Analizara los requerimientos de embarque Diarios de cliente, y generar su correspondiente listado de embarque. Asegurar la transmisión de los ASN en forma y tiempo oportuno de los embarques diarios, para evitar embarques cortos o violaciones al sistema de ratings. Asegurar que se monitoreen las ventanas diarias de colocación de tickets para reaccionar ante urgencias. Realizar las transacciones en BAAN de los embarques de partes de Servicio proporcionados por el Supervisor de PICS, mediante el programa de producción. Realizara inventarios estratégicos del área de producto terminado, para mantener la información actualizada diariamente. Educación y Experiencia Carrera profesional terminada. 3 años de experiencia en puestos similares, giro automotriz Competencia Requerida Conocimientos en procesos de embarques. Conocimientos en sistemas MRP y MRP II Conocimiento de sistemas IATF 16949 e ISO 14001 Conocimiento de MS Office (Excel, PowerPoint, Word, Outlook) Excelente espíritu de servicio a sus clientes Fuertes habilidades de comunicación Trabajo en equipo y bajo presión Sentido de urgencia, participativo Habilidades de negociación con los clientes.  Capaz de mantener una conversación en inglés. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. Notice regarding the use of AI: As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Mechatronics, Mirrors & Lighting

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